Caroline Ann Jones – Physiotherapist | Toronto, ON

Caroline Ann Jones is a dedicated Physiotherapist. Practicing at St. Michael's Hospital in Toronto, ON, Caroline Jones is committed to high-quality, patient-centered care aligning with College of Physiotherapists of Ontario standards. Caroline Jones focuses on addressing a wide range of muscle, joint, bone, tendon, and ligament conditions. This includes everything from acute injuries like sprains and strains, to chronic pain management, arthritis care, and comprehensive post-operative rehabilitation. Caroline Jones serves adults.

Caroline Ann Jones completed their degree in Physiotherapy from University of Toronto (Graduating Class of 1987). With extensive clinical experience, Caroline Jones is committed to ongoing professional development and evidence-based physiotherapy practices. Caroline Jones has a particular interest and further training in areas such as Orthopedic and Musculoskeletal Physiotherapy.

Caroline Jones's practice philosophy centers on a strong commitment to evidence-based practice and continuous professional learning to provide the best care; promoting preventative care and long-term wellness for the Toronto community through proactive physiotherapy. Caroline Jones offers consultations in English.

Caroline Ann Jones provides skilled physiotherapist care for a variety of health concerns, including but not limited to:

Joint Pain

• Osteoarthritis (Knee, Hip, Spine, Hands, Other Joints): Commonly known as 'wear-and-tear' arthritis, this condition affects various joints, often worsening with age, overuse, or previous injury, and can significantly impact daily function.
• Tendinopathy/Tendonitis (e.g., Achilles, Patellar, Rotator Cuff, Tennis/Golfer's Elbow): Inflammation (tendinitis) or, more commonly, degeneration (tendinosis/tendinopathy) of tendons, leading to localized pain that typically worsens with activity or loading of the tendon.

Common Musculoskeletal

• Ankle Sprains and Instability: Injuries to ankle ligaments, typically from twisting or 'rolling' motions, leading to pain, swelling, bruising, and difficulty bearing weight. Can result in recurrent sprains and chronic instability if not properly rehabilitated.
• Wrist and Hand Pain (e.g., Carpal Tunnel Syndrome, De Quervain's Tenosynovitis, Strains): Symptoms in your hand or wrist that impact your ability to perform your job, hobbies, or essential self-care tasks, addressed by specialized hand physiotherapy.
• Knee Pain (e.g., Patellofemoral Syndrome, Meniscal Issues - conservative, Ligament Sprains): Pain, swelling, clicking, locking, or instability in or around the knee joint from various causes like ligament sprains (e.g., ACL, MCL), meniscal tears (managed conservatively), or patellofemoral (kneecap) pain.
• Muscle Strains and Tears: Common injuries in active individuals, athletes, or resulting from accidents, leading to localized pain, swelling, bruising, and weakness in the affected muscle (e.g., hamstring, calf, quadriceps, groin, rotator cuff).

Hand Wrist

• Trigger Finger/Thumb (Stenosing Tenosynovitis): A condition where a finger or thumb gets stuck or 'catches' in a bent position, then may snap straight (like pulling a trigger). Caused by inflammation and narrowing of the tendon sheath around the flexor tendon.
• Hand and Wrist Injuries & Conditions (e.g., Fractures, Tendon Injuries, Sprains, Arthritis - Conservative/Post-Op): Managing a variety of acute and chronic conditions of the hand and wrist, aiming to reduce pain, improve function, and prevent long-term disability.

This list offers examples of conditions commonly addressed. Diagnosis for physiotherapist is based on individual assessment, so if your specific concern isn't listed, please contact the clinic. Caroline Jones can assess your needs.

• Other Electrotherapy Applications (e.g., NMES, FES): Application of various forms of electrical stimulation, such as Neuromuscular Electrical Stimulation (NMES) for muscle strengthening and re-education, or Functional Electrical Stimulation (FES) to assist with movement, as prescribed by your Physiotherapist.
• Stretching & Flexibility Programs: Guided stretching routines and flexibility exercises prescribed by your Physiotherapist, aimed at improving your range of motion, reducing muscle tightness or stiffness, and enhancing overall movement quality.
• Therapeutic Heat Application: Superficial heat application carefully monitored by your therapist to promote relaxation, pain relief, and enhance the effectiveness of other treatments.
• Cryotherapy Application (Cold Therapy): A common physiotherapy treatment for acute injuries, designed to help numb pain, decrease bleeding into the tissues, and minimize secondary hypoxic injury.
• Extracorporeal Shockwave Therapy (ESWT): Targeted shockwave application to promote tissue regeneration, modulate pain, and improve function in chronic injuries, often with lasting results.
• General Reconditioning & Fitness Programs: Comprehensive exercise plans developed by your Physiotherapist to combat deconditioning, enhance overall physical well-being, and promote an active lifestyle.

Note: This list highlights some key services. For a full list of therapies offered by Caroline Jones, or to discuss your specific needs, please contact the clinic.

All services are provided in accordance with the scope of practice for Physiotherapists in ON and the standards set by The College of Physiotherapists of Ontario.

At St. Michael's Hospital, physiotherapy is focused on helping individuals like you achieve significant improvements in health and daily activities. Caroline Jones frequently helps patients work towards goals such as:

• The journey to effectively managing chronic pain and reclaiming an active lifestyle when faced with persistent awful foot pain first thing in the morning, like I'm walking on glass (plantar fasciitis) is made smoother and more effective with Caroline Jones's expert physiotherapy care, often leading to a fulfilling and active return to pastimes like keeping up with their team during our weekly soccer match.
• At Caroline Jones's physiotherapy practice, individuals with experiencing discomfort, back pain, or pelvic girdle pain during or after pregnancy are guided towards a significant improvement in their overall quality of life and daily well-being. The focus is on enabling you to once again participate fully and comfortably in activities you enjoy, such as running their usual 5k route without knee pain.
• Many find that recurrent dislocations or a feeling of instability in my shoulder or knee significantly impacts their ability to standing for longer periods, for example, while cooking or at an event. Caroline Jones helps patients target a feeling of being 'unstuck' and more supple with physiotherapy, making a return to these activities possible.
• Many patients have found lasting relief from a noticeable curve in my child's spine or uneven shoulders (scoliosis concerns) and achieved getting back their independence with daily activities and personal care under the skilled care of Caroline Jones. This renewed physical ability often allows them to re-engage with beloved activities such as swimming laps at the pool for fitness and relaxation with a new lease on life.

Your personalized physiotherapy plan, developed with Caroline Jones, will be designed to help you reach your specific functional and wellness objectives.

Caroline Jones practices at St. Michael's Hospital, located in the St. James Town neighborhood of Toronto. The clinic is conveniently located near the Princess of Wales Theatre and is accessible via TTC (Subway, Streetcar, Bus). Our clinic is accessible. Street parking and nearby paid lots offer convenient options for visitors.

I have private health insurance. How does that work with physiotherapy payments?

Many private health insurance plans offer full or partial coverage for registered physiotherapy services. We recommend you contact your insurance provider directly before your first appointment to understand the specifics of your plan. Key things to check are: your annual maximum for physiotherapy, any per-visit limits or co-payments, whether a doctor's referral is required for reimbursement, and if your plan allows for direct billing by the clinic. If our clinic offers direct billing and your plan allows it, we can often bill your insurer directly for the covered portion. You would then be responsible for any co-payment or remaining balance not covered by your plan at the time of service. Please bring your insurance card and all necessary policy details to your first appointment. If direct billing is not possible, we will provide you with an official receipt that you can submit to your insurer.

Is physiotherapy covered by the Ontario Health Insurance Plan (OHIP) in ON?

OHIP generally does NOT cover physiotherapy services in private outpatient clinics for most of the population. Publicly funded physiotherapy is available in specific situations (e.g., post-hospitalization for certain conditions, for children/youth, seniors, or through Community Physiotherapy Clinics/Family Health Teams), but eligibility criteria are strict and there may be waitlists. We strongly advise checking your private insurance for private clinic coverage.

What kind of clothing should I wear to my physiotherapy appointment?

Please wear comfortable, loose-fitting clothing that allows the Physiotherapist to easily access and assess the area being treated, and permits you to move freely for any exercises or movements. For example, shorts are ideal for knee, hip, or ankle issues, while a tank top or loose t-shirt works well for shoulder, neck, or upper back problems. Athletic wear or gym attire is generally a good choice. You may also be provided with a gown if needed.

Do I need a doctor's referral to see a Physiotherapist in ON?

Patients in ON can typically see a Physiotherapist directly without a physician's referral (direct access). However, some private/extended health insurance plans require a referral for reimbursement. Check your insurance policy before your first appointment.

How long do physiotherapy appointments typically last?

Your first appointment (assessment and treatment plan) usually takes about 60 minutes. Follow-up appointments are typically 30 to 45 minutes long. The exact duration depends on your treatment needs.

What types of conditions do Physiotherapists at St. Michael's Hospital treat?

Our Physiotherapists treat a wide range of musculoskeletal conditions. This includes, but is not limited to, back and neck pain, joint problems (arthritis or post-surgical recovery), sports injuries (ligament sprains), and nerve pain. We also offer specialized orthopedic and musculoskeletal physiotherapy. Treatments often involve manual therapy, electrotherapy, exercise prescription, and patient education.

What are St. Michael's Hospital's operating hours?

Our clinic is typically open Monday to Friday from 8:00 AM to 7:00 PM, and some practitioners offer Saturday appointments from 9:00 AM to 1:00 PM. However, hours can vary, so please call or check our website for the most current hours and availability.

St. Michael's Hospital
61 Queen St E, 2nd Floor
Toronto, ON, M5C 2T2

Phone: (416) 864-5180

Caroline Ann Jones is regulated by the Regulated Health Professions Act, 1991 and Physiotherapy Act, 1991 in ON and is a registered member of The College of Physiotherapists of Ontario.

Registration Number: XXX58

Verify registration with The College of Physiotherapists of Ontario: https://portal.collegept.org/en-US/public-register/display-member-contact/?id=c659461f-8a02-e811-813c-480fcff44541

Always consult with your primary healthcare provider before starting any new treatment program.