About
Dr. Chanel Elissa Chi Lai Kwok, a respected Internist / Geriatrician, focuses on evidence-based medicine and personalized care plans. Practicing in Ottawa, ON, she serves the surrounding communities, including residents of Elmvale Acres, Hawthorne Meadows, and Billings Bridge neighborhoods. Her practice is situated near prominent landmarks such as the National Gallery of Canada and Rideau Hall. The facility is wheelchair accessible. Parking is available at the facility.
Dr. Kwok graduated with a Medical Degree from the University of British Columbia Faculty of Medicine in 2013. She has completed extensive postgraduate medical training, including residency in Internal Medicine and specialized Geriatric Medicine certification. Her training emphasizes comprehensive, patient-centered care grounded in the latest clinical evidence.
Her clinical philosophy is centered on evidence-based and informative approaches, ensuring that each patient receives personalized and scientifically supported care. She is committed to serving the Ottawa community, communicating fluently in English, and maintaining the highest standards of medical practice in accordance with the College of Physicians and Surgeons of Ontario (CPSO).
Dr. Kwok provides expert care for adults with a wide range of medical conditions, including:
Complex Diagnostic & Multi-System Issues
- Management of Patients with Multiple Comorbidities: Coordinating care and treatment plans for individuals managing several complex health conditions simultaneously.
- Perioperative Medical Optimization: Pre-surgical assessment and management of medical conditions to minimize operative risks and ensure smoother recovery.
- Syncope (Fainting) Evaluation: Comprehensive work-up to determine the cause of fainting spells or loss of consciousness.
Endocrine & Metabolic Disorders
- Thyroid Disorders: Management of hypothyroidism, hyperthyroidism, thyroid nodules, and other thyroid conditions.
- Osteoporosis & Metabolic Bone Disease: Diagnosis, risk assessment, and treatment strategies for conditions affecting bone strength and metabolism.
- Adrenal Gland Disorders: Diagnosis and management of conditions affecting the adrenal glands, such as adrenal insufficiency.
Geriatric Syndromes & Focused Elder Care
- Polypharmacy & Medication Optimization: Expert review of multiple medications to reduce adverse effects, eliminate unnecessary drugs (deprescribing), and simplify regimens.
- Urinary Incontinence Assessment: Evaluation and management of bladder control issues common in older adults.
- Frailty Assessment & Management: Identifying and managing frailty to improve resilience, maintain function, and enhance quality of life in older adults.
Dr. Kwok manages a wide range of complex adult and geriatric health conditions. This list highlights common areas of focus. If your condition is not listed, please note that internal medicine specialists address diverse and often multi-systemic diseases. Consultation is typically initiated via referral from your primary care physician.
- Preventative Health Risk Assessment: Evaluating individual risk factors for major chronic diseases (e.g., cardiovascular disease, osteoporosis) and developing preventative strategies.
- Osteoporosis and Bone Health Management: Screening, diagnosis, and treatment of osteoporosis to prevent fractures in older adults.
- Frailty Evaluation and Management: Assessing for frailty (increased vulnerability) and developing interventions to enhance resilience, function, and independence.
- Second Opinion Consultations: Providing an independent expert review and opinion on complex diagnoses or treatment plans.
- Falls Risk Assessment and Prevention: Identifying factors contributing to falls in older adults and implementing strategies to improve balance, strength, and home safety.
Note: This list represents some of the key services offered by Dr. Kwok. As a specialist in Internal Medicine and Geriatric Care, she provides comprehensive diagnostic and management services. For specific inquiries about whether your condition falls within Dr. Kwok's scope of practice, please discuss with your referring physician or contact the clinic.
All medical services are provided in accordance with the standards of practice set by the College of Physicians and Surgeons of Ontario (CPSO).
Dr. Kwok's practice is located in the Elmvale Acres, Hawthorne Meadows, and Billings Bridge neighborhoods of Ottawa. The location is conveniently situated near the National Gallery of Canada and Rideau Hall, making it accessible for residents in the city core and surrounding suburbs. Patients can reach the clinic via OC Transpo services, including the O-Train LRT and bus routes. The facility is wheelchair accessible. Parking is available at the facility.
- How is payment handled for appointments with Dr. Kwok? Is it covered by Ontario Health Insurance Plan (OHIP)?
- In ON, medical consultations with specialists like Dr. Kwok are typically covered by your provincial health insurance (Ontario Health Insurance Plan (OHIP)) when you present a valid health card and have the required referral. You generally do not pay directly for the consultation service itself. Some specific procedures, forms, or administrative tasks might not be covered by Ontario Health Insurance Plan (OHIP) and may incur a separate fee according to provincial guidelines. Please inquire if you have questions about uninsured services.
- Can I book an appointment directly or do I absolutely need a referral?
- A referral from your family physician or another medical specialist is required to see Dr. Kwok. As experts in Internal Medicine and Geriatric Care, Internists and Geriatricians see patients based on specific medical questions posed by the referring doctor. This ensures continuity of care and that the consultation is appropriate for your needs. Please have your doctor forward the referral information.
- Is Dr. Kwok affiliated with a specific hospital?
- Hospital privileges can vary. Dr. Kwok may have admitting privileges or provide consultation services at Ottawa's local hospitals. This affiliation allows for coordinated care if hospitalization is required. If you are admitted, the hospital team may consult Dr. Kwok as needed, or she might be involved in your care depending on the specific hospital and service arrangements. Please confirm details with the office if needed.
501 Smyth Road, Box 211
Ottawa, ON K1H 8L6
Phone: (613) 737-8899 | Fax: (613) 739-6993
The facility is wheelchair accessible.
Dr. Kwok is a licensed physician regulated by the College of Physicians and Surgeons of Ontario (CPSO) under the Medicine Act, 1991 in ON. Patients are typically seen by referral from their primary care physician.
Verify registration with the College of Physicians and Surgeons of Ontario (CPSO): https://doctors.cpso.on.ca/DoctorDetails/Kwok-Chanel-Elissa-Chi-Lai/0288442-100604