Dr. Florence Mok, a respected Ear Nose and Throat (ENT) Doctor (ENT Doctor), is committed to providing compassionate and patient-centered care for individuals with ear, nose, and throat concerns. Practicing at the University of Toronto in Oakville, ON, she serves the local community with a focus on delivering high-quality ENT services. She adheres strictly to the standards and guidelines set forth by the College of Physicians and Surgeons of Ontario (CPSO), ensuring safe and ethical practice. Dr. Mok specializes in providing comprehensive care in general Otolaryngology - Head and Neck Surgery, addressing a wide range of conditions affecting both adults and children.
Dr. Mok graduated with her Medical Degree from the University of Toronto in 2016. She has been practicing as a specialist in Ear Nose and Throat (ENT) Doctor since 2021, accumulating over three years of experience in the field. She is certified as a Royal College of Physicians and Surgeons of Canada (RCPSC) Specialist, reflecting her dedication to maintaining the highest standards of clinical excellence and ongoing professional development.
Her clinical philosophy emphasizes patient education, evidence-based care, and a collaborative approach to treatment. Dr. Mok is committed to providing accessible, high-quality ENT care to the Oakville community. She speaks both Cantonese and English, facilitating effective communication with diverse patient populations and ensuring personalized, culturally sensitive care.
Dr. Florence Mok manages a variety of conditions related to the ear, nose, throat, and head/neck. Some common areas of treatment include:
Common Head and Neck Conditions (General)
- Oral Cavity Cancers (Tongue, Floor of Mouth, Buccal Mucosa): Malignant tumors arising in the mouth, including the tongue, inner lining of the cheeks, and the floor of the mouth.
- Hyperparathyroidism & Parathyroid Adenoma/Carcinoma: Overactivity of the parathyroid glands, often due to a benign tumor (adenoma), leading to high blood calcium levels; rarely, cancer can occur.
- Lymphadenopathy (Enlarged Lymph Nodes in Neck): Swelling of the lymph nodes in the neck, which can be a sign of infection, inflammation, or, less commonly, cancer.
This list is not exhaustive and provides examples of common conditions. If you have specific concerns regarding your ear, nose, throat, or head/neck health, please consult with Dr. Florence Mok or your primary care physician for a comprehensive evaluation and appropriate referral.
- Diagnostic Audiometry & Tympanometry: Complete hearing tests to assess hearing levels, middle ear function, and identify types of hearing loss in adults and children.
- Fine Needle Aspiration (FNA) Biopsy of Head & Neck Masses: Minimally invasive procedure to obtain cell samples from thyroid nodules, lymph nodes, or other head and neck masses for diagnosis, often under ultrasound guidance.
- Interpretation of CT & MRI Scans of Head, Neck, Sinuses & Temporal Bones: Expert review of advanced imaging studies to diagnose complex ENT conditions.
- Flexible & Rigid Nasal Endoscopy / Sinuscopy: Diagnostic procedure using a thin, flexible or rigid camera with light to examine the nasal passages, sinuses, and nasopharynx.
- Allergy Testing (Skin Prick or Blood Tests - Referral or In-house): Identification of specific allergens (pollens, dust mites, molds, foods) contributing to ENT symptoms, guiding targeted treatment strategies.
Note: This list may provide an overview of common otolaryngology services. Dr. Mok offers a comprehensive range of diagnostic and treatment options for conditions of the ear, nose, throat, and head/neck. Specific services may vary based on individual patient needs and Dr. Mok's areas of focus.
All medical and surgical services are provided in accordance with the standards of practice set by the College of Physicians and Surgeons of Ontario (CPSO). A referral may be required.
Dr. Mok primarily practices at a facility located in the West Oak Trails neighborhood of Oakville, near Glen Abbey Golf Club. The practice is easily accessible via Oakville Transit, making it convenient for patients from various parts of the community. The facility is situated within the University of Toronto's network of clinics, providing a trusted environment for specialized ENT care. Parking is available at the facility, and the building is wheelchair accessible, ensuring ease of access for all patients.
- Are services from Dr. Mok, an Otolaryngologist - Head and Neck Surgeon, covered by Ontario Health Insurance Plan (OHIP) in ON?
- Medically necessary consultations, diagnostic tests, and surgical procedures performed by a licensed Otolaryngologist - Head and Neck Surgeon like Dr. Mok are generally covered by Ontario Health Insurance Plan (OHIP) in ON when you have a valid referral from your family doctor or another referring physician. Some elective or cosmetic procedures may not be covered. It's always recommended to confirm specific coverage details with Ontario Health Insurance Plan (OHIP) or the clinic if you have questions.
- Do I need a referral from my doctor to see Dr. Mok, an Otolaryngologist - Head and Neck Surgeon?
- Yes, for services to be covered by your provincial health plan (Ontario Health Insurance Plan (OHIP)), a referral from your family physician or another specialist is typically required to see an Otolaryngologist - Head and Neck Surgeon like Dr. Mok. This ensures coordinated care. Some clinics may offer non-insured consultations without a referral, but this is not standard for provincially covered services. Please check with the clinic or your referring doctor.
- I've been experiencing dizziness. How will an ENT specialist evaluate this?
- Evaluation for dizziness is comprehensive as there are many potential causes. Dr. Mok will take a detailed history of your symptoms (type of dizziness, duration, triggers), review your medical history and medications, and perform a physical examination, including specific tests for balance and inner ear function (like Dix-Hallpike maneuver for BPPV). Depending on the findings, further tests such as a hearing test (audiogram), videonystagmography (VNG) to assess inner ear and central motor functions, or imaging studies (MRI) might be ordered to determine the cause and guide treatment.
- When should I consider seeing an ENT specialist?
- You might consider seeing an ENT specialist if you experience persistent issues such as chronic ear infections, hearing loss, ringing in the ears (tinnitus), dizziness or balance problems, chronic sinusitis or nasal congestion, recurrent nosebleeds, allergies affecting the upper airway, voice changes or hoarseness, swallowing difficulties, snoring or suspected sleep apnea, or lumps in the neck or head region. Your family doctor can help determine if a referral to an ENT like Dr. Mok is appropriate.
- My child gets frequent tonsillitis. What are the treatment options?
- Recurrent tonsillitis can be managed in several ways. For acute bacterial infections, antibiotics are often prescribed. If infections are very frequent (e.g., multiple episodes per year), severe, cause breathing problems or difficulty swallowing, or don't respond well to antibiotics, a tonsillectomy (surgical removal of the tonsils) may be recommended by an ENT specialist. Dr. Mok can assess your child's specific situation, including the frequency and severity of episodes, and discuss the best course of action.
- What are common causes of hearing loss an ENT might address?
- Hearing loss can result from various causes, including age-related changes (presbycusis), noise exposure, earwax buildup (cerumen impaction), ear infections (otitis media), fluid in the middle ear, damage to the eardrum or middle ear bones (ossicles), Meniere's disease, otosclerosis, or, less commonly, tumors or genetic conditions. An ENT specialist can perform a thorough evaluation to determine the cause and recommend appropriate management, which may include medical treatment, hearing aids, assistive listening devices, or surgery.
University of Toronto
410-2525 Old Bronte Rd, Department of Medical Imaging
Oakville, ON L6M 4J2
Phone: (289) 856-9933 | Fax: (905) 901-0024
The facility is wheelchair accessible.
Dr. Mok is a licensed physician and surgeon, regulated by the College of Physicians and Surgeons of Ontario (CPSO) under the Regulated Health Professions Act, 1991 and Medicine Act, 1991 in ON. A referral from your family physician or another specialist is typically required to schedule an appointment for provincially insured services.
Verify registration with the College of Physicians and Surgeons of Ontario (CPSO): https://doctors.cpso.on.ca/DoctorDetails/Mok-Florence/0310726-110001