Dr. Hélène Francoeur – Internist / Geriatrician | Lévis, QC

With extensive experience in Internal Medicine and Geriatric Care, Dr. Hélène Francoeur serves as a trusted medical specialist dedicated to providing high-quality, evidence-based care. Practicing in Lévis, QC, she serves the surrounding communities, focusing on adult and senior health. Her practice adheres to the standards set by the Collège des médecins du Québec (CMQ), ensuring that all medical services meet rigorous professional and ethical guidelines.

Dr. Francoeur graduated with a Medical Degree in 1995 and has completed extensive post-graduate medical training in Internal Medicine and Geriatric Care. Her certifications include passing the relevant licensing examinations and maintaining ongoing medical education to stay current with the latest advances in her fields of expertise. She is committed to continuous professional development and quality improvement in her clinical practice.

Her clinical philosophy is grounded in an evidence-based and informative approach, emphasizing personalized patient care and shared decision-making. She is dedicated to serving the Lévis community with compassion and professionalism. Fluent in French, Dr. Francoeur communicates effectively with her patients to ensure understanding and engagement in their healthcare journey.

Dr. Francoeur provides expert care for adults with a wide range of medical conditions, including:

Select Infectious & Inflammatory Conditions

• Evaluation of Inflammatory Markers: Investigating elevated inflammatory markers (like ESR or CRP) to identify potential underlying systemic conditions.
• Complex Infections Consultation: Providing diagnostic and management expertise for challenging infections, often in consultation with primary care.
• Fever of Unknown Origin (FUO) Workup: Systematic investigation to determine the cause of prolonged, unexplained fevers.

Geriatric Syndromes & Focused Elder Care

• Delirium Prevention & Management: Identifying risk factors for delirium (acute confusion) in hospitalized or ill older adults and implementing management strategies.
• Polypharmacy & Medication Optimization: Expert review of multiple medications to reduce adverse effects, eliminate unnecessary drugs (deprescribing), and simplify regimens.
• Frailty Assessment & Management: Identifying and managing frailty to improve resilience, maintain function, and enhance quality of life in older adults.

Complex Diagnostic & Multi-System Issues

• Management of Patients with Multiple Comorbidities: Coordinating care and treatment plans for individuals managing several complex health conditions simultaneously.
• Investigation of Anemia: Diagnosing the underlying cause of low red blood cell counts.
• Syncope (Fainting) Evaluation: Comprehensive work-up to determine the cause of fainting spells or loss of consciousness.

Dr. Francoeur manages a wide range of complex adult and geriatric health conditions. This list highlights common areas of focus. If your condition is not listed, please note that internal medicine specialists address diverse and often multi-systemic diseases. Consultation is typically initiated via referral from your primary care physician.

• Driving Safety Assessment Consultation (Medical): Evaluating medical fitness to drive in older adults, considering cognitive, sensory, and physical factors.
• Comprehensive Geriatric Assessment (CGA): A holistic, multidimensional evaluation tailored to older adults, assessing medical conditions, functional ability, cognition, mood, nutrition, social support, and medication use.
• Thyroid Disorder Management: Diagnosis and ongoing management of conditions like hypothyroidism, hyperthyroidism, and thyroid nodules.
• Advance Care Planning Discussions: Facilitating conversations about future healthcare preferences and goals of care, including discussions about powers of attorney for personal care.
• Cognitive and Memory Assessment: Detailed evaluation for concerns about memory loss or changes in thinking; diagnosis and management of dementia and mild cognitive impairment.

Note: This list represents some of the key services offered by Dr. Francoeur. As a specialist in Internal Medicine and Geriatric Care, she provides comprehensive diagnostic and management services. For specific inquiries about whether your condition falls within Dr. Francoeur's scope of practice, please discuss with your referring physician or contact the clinic.

All medical services are provided in accordance with the standards of practice set by the Collège des médecins du Québec (CMQ).

Dr. Francoeur's practice is located in the Saint-Jean-Chrysostome East neighborhood of Lévis, within the Centre de Santé Lévis-Les Rivières. The facility is conveniently situated near Hôtel-Dieu de Lévis hospital and accessible via the Major East-West Arterial. Patients can reach her office easily through the Société de transport de Lévis (STLévis) bus system. The practice is wheelchair accessible. Parking is available at the facility.

How is payment handled for appointments with Dr. Francoeur? Is it covered by Régie de l'assurance maladie du Québec (RAMQ)?

In QC, medical consultations with specialists like Dr. Francoeur are typically covered by your provincial health insurance (Régie de l'assurance maladie du Québec (RAMQ)) when you present a valid health card and have the required referral. You generally do not pay directly for the consultation service itself. Some specific procedures, forms, or administrative tasks might not be covered by Régie de l'assurance maladie du Québec (RAMQ) and may incur a separate fee according to provincial guidelines. Please inquire if you have questions about uninsured services.

Can I book an appointment directly or do I absolutely need a referral?

A referral from your family physician or another medical specialist is required to see Dr. Francoeur. As experts in Internal Medicine and Geriatric Care, Internists and Geriatricians see patients based on specific medical questions posed by the referring doctor. This ensures continuity of care and that the consultation is appropriate for your needs. Please have your doctor forward the referral information.

Does Dr. Hélène Francoeur handle prescription refills?

Generally, ongoing prescription refills should be managed through your family doctor (primary care provider). Dr. Francoeur will make initial recommendations or adjustments, but routine refills are best handled by your family doctor who manages your overall care, unless specific arrangements are made for certain specialized medications.

How long should I expect my appointment to last?

Initial consultations with Dr. Francoeur are comprehensive and typically require more time, often ranging from 45 to 75 minutes, depending on the complexity of your medical history and concerns. Follow-up appointments are usually shorter. We recommend allowing ample time for your visit, including check-in and potential waiting periods.

What exactly does an Internist (Internal Medicine Specialist) do?

An Internist is a medical doctor who specializes in diagnosing, treating, and preventing complex diseases primarily in adults. They are experts in managing conditions affecting multiple organ systems, handling challenging diagnostic puzzles, and coordinating care for patients with multiple chronic illnesses. They often serve as consultants to other physicians.

Centre de Santé Lévis-Les Rivières
301-809 Route des Rivières
Lévis, QC G7A 2V2

Phone: (418) 831-3677 | Fax: (418) 831-7967

The facility is wheelchair accessible.

Dr. Francoeur is a licensed physician regulated by the Collège des médecins du Québec (CMQ) under the Medical Act in QC. Patients are typically seen by referral from their primary care physician.

Verify registration with the Collège des médecins du Québec (CMQ): https://www.cmq.org/en/directory/physicians?number=95300