Dr. Kevin Douglas Mailo – Emergency Room Doctor | Sherwood Park, AB

Dr. Kevin Douglas Mailo is an experienced Emergency Physician (CCFP-EM), committed to delivering high-quality acute medical care to patients presenting to the Emergency Department. Practicing at the Emergency Department in Sherwood Park, AB, he is a key member of the frontline medical team serving the community. The Emergency Department operates 24/7 to provide urgent and life-threatening care. Patients are seen based on the severity of their condition, as determined by a triage process. Dr. Mailo adheres to the standards set forth by the College of Physicians and Surgeons of Alberta (CPSA), ensuring that all care is delivered safely, effectively, and compassionately.

He is skilled in the rapid assessment, diagnosis, and stabilization of a broad spectrum of urgent and emergent medical, surgical, and traumatic conditions in patients of all ages. This includes managing time-sensitive situations, performing necessary emergency procedures, and coordinating care effectively within the fast-paced ER environment. His focus is on providing prompt, accurate, and empathetic care to improve patient outcomes and safety in critical moments.

Dr. Mailo’s professional philosophy emphasizes rapid and accurate assessment in critical situations, delivering compassionate care under pressure, and maintaining effective teamwork and communication within the multidisciplinary ER team. He adheres to evidence-based emergency medicine protocols, always prioritizing patient safety and advocating for the needs of those he serves in the Sherwood Park community. He delivers emergency care in English, ensuring clear communication during urgent medical situations.

Dr. Kevin Mailo is experienced in assessing and managing a wide array of acute medical and surgical emergencies, including (but not limited to):

Trauma and Musculoskeletal Injuries

Dr. Mailo manages providing urgent medical care for a wide spectrum of injuries resulting from accidents, falls, sports, or violence, affecting bones, joints, muscles, tendons, ligaments, and soft tissues.

• Head Trauma / Concussion (Mild Traumatic Brain Injury): Comprehensive evaluation of patients presenting with head injuries, including detailed neurological assessment (e.g., GCS, cranial nerve exam) and application of clinical decision rules (e.g., Canadian CT Head Rule) to determine the need for CT imaging.
• Fractures, Dislocations, and Sprains/Strains: Providing clear instructions for cast/splint care, weight-bearing status, and orthopedic follow-up.
• Minor and Major Lacerations, Abrasions, and Burns: Providing appropriate analgesia and ensuring follow-up for wound checks or suture removal.

Acute Cardiovascular Conditions

Dr. Mailo manages encompassing life-threatening heart and circulatory problems frequently encountered and managed within the emergency department setting.

• Chest Pain (e.g., suspected Acute Coronary Syndrome, Myocardial Infarction): Application of established chest pain protocols to ensure efficient and effective care.
• Aortic Dissection / Aneurysm (Suspected): Coordination of immediate transfer to a facility with cardiothoracic surgical capabilities if necessary.
• Hypertensive Emergencies: Urgent management of severely elevated blood pressure (hypertensive crisis) associated with evidence of acute or ongoing end-organ damage (e.g., encephalopathy, stroke, myocardial ischemia, acute kidney injury).

Acute Respiratory Conditions

Dr. Mailo manages evaluating and treating sudden onset or severe worsening of breathing difficulties from various causes.

• Acute Shortness of Breath (Dyspnea): Comprehensive evaluation of patients presenting with sudden or severe difficulty breathing to rapidly determine the underlying physiological cause.
• Pneumonia (Severe or Complicated): Management of pneumonia complications such as empyema, lung abscess, significant pleural effusion, or acute respiratory distress syndrome (ARDS).

This list is not exhaustive. The Emergency Department is equipped to handle a broad spectrum of urgent health issues. If you believe you have a medical emergency, please proceed to the nearest ER or call emergency services.

• Diagnosis of Life-Threatening Emergencies: Swift and accurate diagnosis of critical pathologies to facilitate immediate and appropriate therapeutic measures.
• Resuscitation and Stabilization of Critically Ill Patients: Expert airway management, including endotracheal intubation, cricothyrotomy, and initiation of mechanical ventilation support in acute respiratory emergencies.
• Rapid Triage and Initial Medical Assessment: Conducting prompt initial screening and assessment to sort patients by medical priority in a dynamic emergency environment.
• Management of Acute Pain and Symptom Relief: Utilizing a multimodal approach to pain management, including regional nerve blocks and procedural sedation when appropriate for the emergency setting.
• Care for Acute Exacerbations of Chronic Diseases: Facilitating rapid relief and management for patients whose chronic health issues have suddenly worsened.
• Diagnostic Workup for Acute Conditions: Formulating differential diagnoses for a wide range of undifferentiated acute symptoms through systematic investigation.

Note: This list outlines key areas of emergency medical care. The services provided by Dr. Mailo are tailored to the immediate needs of patients in acute situations.

All emergency medical services are provided in accordance with the standards of practice set by the College of Physicians and Surgeons of Alberta (CPSA) and relevant CAEP (Canadian Association of Emergency Physicians) and relevant acute care guidelines. Emergency care is prioritized based on medical urgency.

The Emergency Department at the major hospital in Sherwood Park is situated in close proximity to the hospital campus, providing easy access for patients and emergency services. It is accessible via local public transit serving the hospital and offers ample hospital parking with designated spots for emergency access. Clear hospital signage directs ER patient drop-off and parking. The facility is fully accessible to all patients and is a critical access point for urgent medical care within the community, integrated with comprehensive hospital services to support a wide range of urgent health needs.

When should I go to the Emergency Room (ER) where Dr. Mailo works, versus seeing my family doctor or going to a walk-in clinic?

The Emergency Room is for serious or life-threatening medical conditions that require immediate attention. Examples include: severe chest pain or pressure, difficulty breathing or shortness of breath, signs of a stroke (like sudden weakness or numbness, trouble speaking), major injuries or uncontrolled bleeding, severe allergic reactions, high fever with confusion, or loss of consciousness. For non-urgent issues, minor illnesses, medication refills, or routine check-ups, your family doctor or a walk-in clinic is usually more appropriate. If you're unsure about the severity of your condition, it's often best to err on the side of caution and seek emergency care or call your provincial telehealth line for advice. Dr. Mailo and the ER team are there for true emergencies.

What should I bring with me if I need to go to the Emergency Room where Dr. Mailo works?

To help Dr. Mailo and the ER staff provide the best care, please bring your government-issued health card. A list of all medications you take, including prescriptions, over-the-counter drugs, vitamins, and herbal supplements, is also vital. Knowing your allergies and any chronic health conditions or previous major surgeries will also help the team. If you regularly see other specialists, their contact information might also be useful.

Why are wait times in the Emergency Room sometimes long?

Emergency departments, including the one where Dr. Mailo practices, utilize a triage system. This means patients are not seen on a first-come, first-served basis, but rather based on the severity and urgency of their medical condition. Patients with life-threatening injuries or illnesses (like heart attacks, strokes, or major trauma) are always prioritized and seen first. This can result in longer wait times for those with less urgent conditions, especially during peak hours or when the ER is managing multiple critically ill patients. The entire ER team, including Dr. Mailo, works diligently to provide care to everyone as quickly and safely as possible.

What is the role of the triage nurse when I arrive at the ER?

When you arrive at the Emergency Room, a specially trained triage nurse will be one of the first healthcare professionals you see. Their role is to quickly assess the urgency of your medical condition based on your symptoms, vital signs, and a brief history. This assessment helps determine your priority for treatment relative to other patients. The triage nurse ensures that the most critically ill or injured patients are seen by an ER doctor like Dr. Mailo as quickly as possible. They may also initiate some basic tests or interventions while you wait.

Will my family doctor be informed about my visit to the ER with Dr. Mailo?

Maintaining communication with your family doctor is crucial for your ongoing health management. After your assessment and treatment by Dr. Mailo in the Emergency Room, a report of your visit is generally forwarded to your primary care physician, especially if follow-up care or medication adjustments are necessary. To facilitate this, please make sure the ER registration staff have the correct contact details for your family doctor.

When should I see Dr. Mailo in the ER versus my family doctor for a health issue?

Dr. Mailo and the Emergency Room team are best equipped to handle acute, severe, or potentially life-threatening medical conditions. For ongoing care, management of chronic illnesses (unless there's an acute exacerbation), routine check-ups, preventative health measures, prescription refills for stable conditions, and non-urgent health concerns, your family doctor is the most appropriate healthcare provider. They offer continuity of care and have a comprehensive understanding of your overall health history. If your condition is not an emergency, consulting your family doctor or a walk-in clinic is generally recommended.

What is the primary role of an Emergency Room Doctor like Dr. Mailo?

Dr. Mailo, as a an Emergency Physician with certification from the College of Family Physicians of Canada in Emergency Medicine, skilled in managing urgent medical conditions, specializes in emergency medicine. This field focuses on the immediate decision-making and action necessary to prevent death or further disability both in the pre-hospital setting (by directing emergency medical services) and in the emergency department. Their primary focus is on diagnosing undifferentiated acute conditions, resuscitating and stabilizing patients who are critically ill or injured, providing pain relief and symptom control, and coordinating comprehensive care for a diverse patient population presenting with urgent medical needs.

9000 Emerald Dr
Sherwood Park, AB T8H 0J3

Hospital Main Line: (780) 449-5380

The hospital Emergency Department is fully accessible to all patients.

Dr. Mailo is a licensed Emergency Physician (CCFP-EM) regulated by the College of Physicians and Surgeons of Alberta (CPSA) under the Health Professions Act in AB. Emergency Room services are typically accessed by presenting directly to the Emergency Department or via ambulance (e.g., by calling 911) for urgent medical conditions. No direct referral is usually required to be seen in the ER by Dr. Mailo or the on-duty emergency team.

Verify Dr. Mailo's registration with the College of Physicians and Surgeons of Alberta (CPSA): https://search.cpsa.ca/PhysicianProfile?e=cbf98cc2-8817-49cc-8d2e-ca334ba7dad7&i=918