About
With extensive experience in Internal Medicine and Geriatric Care, Dr. Susanna So Sum Mak serves as a trusted medical specialist. Practicing in Toronto, ON, she provides comprehensive care in Internal Medicine and Geriatric Care to adult patients, including seniors. Her practice is committed to adhering to the standards set by the College of Physicians and Surgeons of Ontario (CPSO), ensuring high-quality and ethical medical services.
Dr. Mak graduated with a Medical Degree from the University of Toronto in 1991. She has completed extensive post-graduate medical training in internal medicine and geriatrics, acquiring key certifications that support her expertise in managing complex adult and geriatric health conditions. Her training emphasizes evidence-based practice and continuous professional development.
Her clinical philosophy is rooted in a professional and patient-centered approach, emphasizing thorough diagnostic assessments and individualized treatment plans. Dr. Mak is dedicated to serving the Toronto community, speaking fluent English, and providing compassionate, comprehensive medical care to her patients.
Dr. Mak provides expert care for adults with a wide range of medical conditions, including:
Management of Chronic Diseases
- Cardiovascular Conditions: Medical management of heart failure, coronary artery disease (stable), arrhythmias (like atrial fibrillation), and valvular heart disease.
- Chronic Liver Disease: Diagnosis and management of various liver conditions such as fatty liver disease, chronic hepatitis, and cirrhosis complications.
- Hypertension (High Blood Pressure): Diagnosis, treatment titration, and long-term management of primary and secondary hypertension to mitigate cardiovascular risk.
Select Infectious & Inflammatory Conditions
- Complex Infections Consultation: Providing diagnostic and management expertise for challenging infections, often in consultation with primary care.
- Management of Select Rheumatologic Conditions: Care for common inflammatory conditions such as gout or polymyalgia rheumatica, or initial assessment for suspected autoimmune diseases.
- Fever of Unknown Origin (FUO) Workup: Systematic investigation to determine the cause of prolonged, unexplained fevers.
Complex Diagnostic & Multi-System Issues
- Syncope (Fainting) Evaluation: Comprehensive work-up to determine the cause of fainting spells or loss of consciousness.
- Perioperative Medical Optimization: Pre-surgical assessment and management of medical conditions to minimize operative risks and ensure smoother recovery.
- Investigation of Anemia: Diagnosing the underlying cause of low red blood cell counts.
Dr. Mak manages a wide range of complex adult and geriatric health conditions. This list highlights common areas of focus. If your condition is not listed, please note that internal medicine specialists address diverse and often multi-systemic diseases. Consultation is typically initiated via referral from your primary care physician.
- Second Opinion Consultations: Providing an independent expert review and opinion on complex diagnoses or treatment plans.
- Management of Complex Chronic Diseases: Ongoing care and treatment optimization for adults managing multiple chronic conditions such as diabetes, heart disease, kidney disease, hypertension, and respiratory illnesses.
- Assessment of Functional Decline: Investigating and managing sudden or gradual changes in an older adult's ability to perform daily activities.
- Preventative Health Risk Assessment: Evaluating individual risk factors for major chronic diseases (e.g., cardiovascular disease, osteoporosis) and developing preventative strategies.
- Coordination of Specialist Care: Acting as a central point of contact to help manage and coordinate input from various medical specialists for patients with multi-system diseases.
Note: This list represents some of the key services offered by Dr. Mak. As a specialist in Internal Medicine and Geriatric Care, she provides comprehensive diagnostic and management services. For specific inquiries about whether your condition falls within Dr. Mak's scope of practice, please discuss with your referring physician or contact the clinic.
All medical services are provided in accordance with the standards of practice set by the College of Physicians and Surgeons of Ontario (CPSO).
Dr. Mak's practice is located in the Bay Street Corridor (Discovery District) neighborhood of Toronto, within Loblaws on the Mezzanine level. The location is close to Cabbagetown and easily accessible via TTC, including subway, streetcar, and bus services. The facility is wheelchair accessible. Parking is available at the facility, providing convenient access for patients.
- How is payment handled for appointments with Dr. Mak? Is it covered by Ontario Health Insurance Plan (OHIP)?
- In ON, medical consultations with specialists like Dr. Mak are typically covered by your provincial health insurance (Ontario Health Insurance Plan (OHIP)) when you present a valid health card and have the required referral. You generally do not pay directly for the consultation service itself. Some specific procedures, forms, or administrative tasks might not be covered by Ontario Health Insurance Plan (OHIP) and may incur a separate fee according to provincial guidelines. Please inquire if you have questions about uninsured services.
- Can I book an appointment directly or do I absolutely need a referral?
- A referral from your family physician or another medical specialist is required to see Dr. Mak. As experts in Internal Medicine and Geriatric Care, Internists and Geriatricians see patients based on specific medical questions posed by the referring doctor. This ensures continuity of care and that the consultation is appropriate for your needs. Please have your doctor forward the referral information.
- Is Dr. Mak affiliated with a specific hospital?
- Hospital privileges can vary. Dr. Mak may have admitting privileges or provide consultation services at Toronto area hospitals. This affiliation allows for coordinated care if hospitalization is required. If you are admitted, the hospital team may consult Dr. Mak as needed, or she might be involved in your care depending on the specific hospital and service arrangements. Please confirm details with the office if needed.
- What is involved in a Comprehensive Geriatric Assessment (CGA)?
- A CGA is a detailed evaluation specifically designed for older adults. It goes beyond standard medical checks to assess multiple domains including: medical conditions, medication review (polypharmacy), functional status (ability to perform daily tasks), mobility and fall risk, cognitive health (memory and thinking), mood (screening for depression/anxiety), nutrition, and social support systems. Dr. Mak uses this holistic approach to develop a personalized care plan.
- What are typical wait times for an appointment?
- Wait times for specialist appointments can vary significantly depending on the urgency of the referral, the volume of requests, and Dr. Mak's availability. Our office prioritizes referrals based on medical need. We strive to see patients as promptly as possible and will contact you once the referral is processed to schedule an appointment. You can inquire about approximate wait times when booking.
- What typically happens during a first consultation?
- During your initial visit, Dr. Mak will conduct a thorough review of your medical history, symptoms, and medications based on your referral and the information you provide. She will likely perform a relevant physical examination. Following this assessment, she will discuss her findings, potential diagnoses, recommended further investigations (if any), and a proposed management plan. There will be time for you to ask questions.
Loblaws on the Mezzanine
600 University Avenue
Toronto, ON M5G 1X5
Phone: (416) 586-4800 | Fax: (416) 586-4775
The facility is wheelchair accessible.
Dr. Mak is a licensed physician regulated by the College of Physicians and Surgeons of Ontario (CPSO) under the Medicine Act, 1991 in ON. Patients are typically seen by referral from their primary care physician.
Verify registration with the College of Physicians and Surgeons of Ontario (CPSO): https://doctors.cpso.on.ca/DoctorDetails/Mak-Susanna-So-Sum/0049897-63875
