Dr. Victoria Mai-Ying Chan – Internist / Geriatrician | Richmond Hill, ON

Dr. Victoria Mai-Ying Chan is a dedicated Internist / Geriatrician committed to providing comprehensive medical care for adults, with a focus on complex conditions and geriatric health. Practicing in Richmond Hill, ON, she serves the surrounding communities, ensuring access to specialized internal medicine and geriatric services. Her practice adheres to the high standards set by the College of Physicians and Surgeons of Ontario (CPSO), emphasizing patient-centered, evidence-based care.

Dr. Chan graduated with a Medical Degree from the University of Toronto in 1990 and has completed extensive post-graduate medical training in internal medicine and geriatrics. Her certifications include certification in both specialties, reflecting her commitment to ongoing professional development and clinical excellence. She has gained years of experience managing a broad spectrum of adult and elderly health issues, emphasizing thorough assessments and individualized treatment plans.

With a professional and clinical approach, Dr. Chan is dedicated to serving the Richmond Hill community. She speaks both English and Chinese, facilitating effective communication with a diverse patient population. Her philosophy centers on providing compassionate, comprehensive care that addresses the unique needs of each patient, particularly older adults with complex health conditions.

Dr. Chan provides expert care for adults with a wide range of medical conditions, including:

Complex Diagnostic & Multi-System Issues

• Investigation of Anemia: Diagnosing the underlying cause of low red blood cell counts.
• Management of Patients with Multiple Comorbidities: Coordinating care and treatment plans for individuals managing several complex health conditions simultaneously.
• Perioperative Medical Optimization: Pre-surgical assessment and management of medical conditions to minimize operative risks and ensure smoother recovery.

Geriatric Syndromes & Focused Elder Care

• Urinary Incontinence Assessment: Evaluation and management of bladder control issues common in older adults.
• Frailty Assessment & Management: Identifying and managing frailty to improve resilience, maintain function, and enhance quality of life in older adults.
• Delirium Prevention & Management: Identifying risk factors for delirium (acute confusion) in hospitalized or ill older adults and implementing management strategies.

Management of Chronic Diseases

• Cardiovascular Conditions: Medical management of heart failure, coronary artery disease (stable), arrhythmias (like atrial fibrillation), and valvular heart disease.
• Diabetes Mellitus (Type 1 & 2): Comprehensive management including glucose control strategies, complication prevention, and patient education.
• Dyslipidemia (High Cholesterol): Assessment and management of abnormal lipid levels through lifestyle advice and medication to reduce cardiovascular risk.

Dr. Chan manages a wide range of complex adult and geriatric health conditions. This list highlights common areas of focus. If your condition is not listed, please note that internal medicine specialists address diverse and often multi-systemic diseases. Consultation is typically initiated via referral from your primary care physician.

• Medication Review and Optimization (Deprescribing): Systematic review of all medications (polypharmacy) to ensure appropriateness, minimize side effects and interactions, and deprescribe unnecessary drugs.
• Thyroid Disorder Management: Diagnosis and ongoing management of conditions like hypothyroidism, hyperthyroidism, and thyroid nodules.
• Osteoporosis and Bone Health Management: Screening, diagnosis, and treatment of osteoporosis to prevent fractures in older adults.
• Management of Geriatric Syndromes: Specialized care for common age-related conditions including falls, frailty, cognitive impairment (dementia, delirium), polypharmacy, urinary incontinence, and malnutrition.
• Management of Chronic Respiratory Conditions: Ongoing care for conditions such as COPD, asthma, and interstitial lung diseases, focusing on symptom control and exacerbation prevention.

Note: This list represents some of the key services offered by Dr. Chan. As a specialist in Internal Medicine and Geriatric Care, she provides comprehensive diagnostic and management services. For specific inquiries about whether your condition falls within Dr. Chan's scope of practice, please discuss with your referring physician or contact the clinic.

All medical services are provided in accordance with the standards of practice set by the College of Physicians and Surgeons of Ontario (CPSO).

Dr. Chan's practice is located in the central part of Richmond Hill, in the Mill Pond neighborhood of Richmond Hill. The clinic is conveniently situated near Richmond Green Sports Centre and Park, making it accessible for patients from surrounding areas. Patients can reach the location easily via York Region Transit (YRT) and Viva bus services. The facility is wheelchair accessible. Parking is available at the facility.

How is payment handled for appointments with Dr. Chan? Is it covered by Ontario Health Insurance Plan (OHIP)?

In ON, medical consultations with specialists like Dr. Chan are typically covered by your provincial health insurance (Ontario Health Insurance Plan (OHIP)) when you present a valid health card and have the required referral. You generally do not pay directly for the consultation service itself. Some specific procedures, forms, or administrative tasks might not be covered by Ontario Health Insurance Plan (OHIP) and may incur a separate fee according to provincial guidelines. Please inquire if you have questions about uninsured services.

Can I book an appointment directly or do I absolutely need a referral?

A referral from your family physician or another medical specialist is required to see Dr. Chan. As experts in Internal Medicine and Geriatric Care, Internists and Geriatricians see patients based on specific medical questions posed by the referring doctor. This ensures continuity of care and that the consultation is appropriate for your needs. Please have your doctor forward the referral information.

Does Dr. Victoria Mai-Ying Chan handle prescription refills?

Generally, ongoing prescription refills should be managed through your family doctor (primary care provider). Dr. Chan will make initial recommendations or adjustments, but routine refills are best handled by your family doctor who manages your overall care, unless specific arrangements are made for certain specialized medications.

57 Major Mackenzie Drive East
Richmond Hill, ON L4C 1G8

Phone: (905) 780-6873 | Fax: (905) 780-6894

The facility is wheelchair accessible.

Dr. Chan is a licensed physician regulated by the College of Physicians and Surgeons of Ontario (CPSO) under the Medicine Act, 1991 in ON. Patients are typically seen by referral from their primary care physician.

Verify registration with the College of Physicians and Surgeons of Ontario (CPSO): https://doctors.cpso.on.ca/DoctorDetails/Chan-Victoria-MaiYing/0048620-62598