Genevieve Malo – Physiotherapist | Saint-Eustache, QC

Genevieve Malo is a dedicated Physiothérapeute. Practicing at CISSS des Laurentides (Hôpital de Saint-Eustache) in Saint-Eustache, QC, Genevieve is committed to high-quality, patient-centered care aligning with Ordre professionnel de la physiothérapie du Québec (OPPQ) standards. Her approach emphasizes a thorough assessment and personalized treatment plans, ensuring each patient receives care tailored to their unique needs. Genevieve’s focus is on fostering recovery, improving mobility, and promoting long-term wellness through evidence-based physiotherapy practices.

Genevieve’s role involves addressing a wide range of musculoskeletal, neurological, and post-surgical conditions. She specializes in the assessment, treatment, prevention, and rehabilitation of athletic injuries, working with patients of all ages, including adults and seniors. Her expertise includes managing acute injuries such as sprains and strains, chronic pain conditions, arthritis, and post-operative recovery, with a goal of returning patients to their daily activities and sports safely and effectively. She adopts a holistic approach, integrating manual therapy, therapeutic exercises, and electrotherapy to optimize outcomes.

With a solid educational background and ongoing professional development, Genevieve has developed a particular interest in Orthopedic and Musculoskeletal Physiotherapy and Sports Physiotherapy. She believes in a collaborative approach, working closely with her patients to set realistic goals and implement effective strategies. Fluent in both English and French, Genevieve strives to communicate clearly and compassionately, ensuring her patients feel informed and supported throughout their rehabilitation journey.

Genevieve Malo provides skilled physiotherapy care for a variety of conditions, including but not limited to:

Back Neck Pain

• Whiplash Associated Disorders (WAD): Post-traumatic neck pain, restricted movement, and associated issues common after car accidents, which benefit from early and appropriate physiotherapy intervention.
• Spinal Stenosis Symptoms: Back or neck pain accompanied by associated limb symptoms (pain, sensory changes, weakness) due to a constricted spinal canal, which physiotherapy can help manage conservatively.

Common Msk

• Musculoskeletal Injuries (General - Tendinitis, Bursitis, Capsulitis, Sprains, Strains): A broad term for common injuries affecting muscles, tendons (tendinitis/tendinopathy), ligaments (sprains), joint capsules (capsulitis), and bursae (bursitis), leading to pain, inflammation, and functional limitations.
• Low Back Pain (Acute or Chronic): Pain, discomfort, or stiffness in the lumbar spine region, whether it's a sudden onset or a long-lasting issue affecting your daily life.

Concussion

• Concussion / Mild Traumatic Brain Injury (mTBI) & Post-Concussion Syndrome: A brain injury caused by a direct or indirect blow to the head, resulting in a range of symptoms such as headache, dizziness, nausea, visual disturbances, cognitive difficulties (e.g., 'brain fog', memory issues), fatigue, and emotional changes. Post-Concussion Syndrome refers to symptoms persisting beyond the typical recovery window.

This list offers examples of conditions commonly addressed. If your specific concern isn't listed, please contact the clinic. Genevieve can assess your needs.

• Other Electrotherapy Applications (e.g., NMES, FES): The therapeutic use of different electrical currents by your Physiotherapist to achieve specific physiological effects, such as improving muscle contraction, reducing atrophy, or enhancing functional movement.
• Therapeutic Ultrasound Application: Using therapeutic ultrasound as an adjunct treatment to help reduce pain, decrease inflammation, break down scar tissue, and accelerate the repair of injured soft tissues.
• Low-Level Laser Therapy (LLLT) / Photobiomodulation: Utilizing therapeutic laser to enhance tissue regeneration, reduce pain signals, and manage inflammation as part of your comprehensive physiotherapy care.
• Therapeutic Heat Application: The use of moist heat packs, paraffin wax, or other heat sources by your Physiotherapist to relax muscles, increase local blood flow, reduce stiffness, alleviate chronic pain, and improve tissue extensibility.
• Interferential Current (IFC) / TENS Therapy: Application of Transcutaneous Electrical Nerve Stimulation (TENS) or Interferential Current (IFC) for managing acute or chronic pain conditions by modulating pain signals or promoting the release of endorphins.
• Cryotherapy Application (Cold Therapy): Cold therapy techniques applied by your therapist to effectively alleviate acute pain, reduce inflammation, and manage muscle soreness or spasm.

Note: This list highlights some key services offered by Genevieve. For a full list or to discuss your specific needs, please contact the clinic.

All services are provided in accordance with standards set by the Ordre professionnel de la physiothérapie du Québec (OPPQ).

At CISSS des Laurentides (Hôpital de Saint-Eustache), physiotherapy is focused on helping individuals like you achieve significant improvements in health and daily activities. Genevieve frequently helps patients work towards goals such as:

• The path to recovery from managing stiffness, tremors, and movement challenges with Parkinson's disease and achieving the ability to manage symptoms independently if they occasionally recur for walking up and down several flights of stairs without issue or breathlessness often starts with expert guidance. Genevieve, a skilled physiotherapist, provides just that.
• For those whose frequent headaches that seem to start from tension in my neck or shoulders has made returning to dancing, whether it's ballet, salsa, or just for fun seem like a distant memory, Genevieve's physiotherapy care offers a clear path toward improved overall mobility, making it easier to navigate their home and community. Effective, evidence-based treatments can be instrumental in helping you get back to returning to dancing, whether it's ballet, salsa, or just for fun with greater comfort and renewed confidence.
• Physiotherapy with Genevieve can be a transformative turning point for those affected by trouble with a constantly stiff and sore neck, making turning my head a pain. The shared goal is achieving enhanced pelvic floor function and control (for relevant conditions), paving the way for you to enjoy peacefully paddling your kayak or canoe on the lake for hours and a more active, vibrant life.

Your personalized physiotherapy plan, developed with Genevieve, will be designed to help you reach your specific functional and wellness objectives.

Genevieve practices at CISSS des Laurentides (Hôpital de Saint-Eustache), situated in a central clinic within the Saint-Eustache neighborhood of Saint-Eustache, QC. This public healthcare facility is conveniently located near local community services and pharmacies, making it easy for patients to access care. The location is well-connected via local public transit routes, ensuring accessible transportation options for all patients. Our clinic is wheelchair accessible. Ample parking is generally accessible close to the clinic entrance.

Is physiotherapy covered by the Régie de l'assurance maladie du Québec (RAMQ) in QC?

In Quebec, RAMQ generally does not cover physiotherapy services provided in private clinics. Patients usually pay out-of-pocket or rely on private insurance for coverage. Certain services provided directly within a public hospital or CLSC may be covered if they meet specific criteria. It is important to verify your eligibility with RAMQ and review your private extended health insurance plans, as many offer substantial physiotherapy coverage.

What should I expect during my first physiotherapy appointment?

During your first appointment, the Physiothérapeute will conduct a comprehensive evaluation, including discussing your symptoms, medical history, and personal goals. A physical assessment will be performed to identify the source of your condition and assess your movement and strength. The therapist will then explain their findings, collaborate with you to set treatment goals, and outline a personalized plan. You may receive initial exercises, advice, or hands-on treatments to begin your recovery.

What is CISSS des Laurentides (Hôpital de Saint-Eustache)'s appointment cancellation policy?

We understand that schedules can change unexpectedly. To ensure the clinic can accommodate all patients efficiently, we kindly request at least 24 hours' notice for any cancellations or rescheduling. Late cancellations or missed appointments without sufficient notice may incur a fee, typically equivalent to 50% of the service cost or a set amount like $XX. Please contact the clinic as soon as possible if you need to modify your appointment.

What is the difference between a Physiothérapeute and a Physiotherapy Technologist in Quebec?

A Physiothérapeute holds a university master's degree in physiotherapy and is authorized to perform assessments, diagnose, and create treatment plans independently. A Technologue en physiothérapie holds a college diploma and works under the supervision of a Physiothérapeute or physician, applying prescribed treatments and guiding exercises without diagnosing or independently planning care. Both are regulated by the Ordre professionnel de la physiothérapie du Québec (OPPQ).

What should I do if my condition seems to worsen after a physiotherapy session?

If you experience a significant increase in pain, new neurological symptoms, or if soreness persists longer than 48 hours, contact Genevieve or your healthcare provider promptly. Mild soreness is common initially and should resolve quickly. If in doubt, always seek professional advice to adjust your treatment plan if necessary.

What types of conditions do Physiothérapeutes at CISSS des Laurentides (Hôpital de Saint-Eustache) treat?

Genevieve treats a wide range of musculoskeletal, neurological, and post-surgical conditions, including back and neck pain, joint problems, sports injuries, and nerve pain. Her treatments often involve electrotherapy, therapeutic ultrasound, manual therapy, and patient education to help you achieve your functional goals.

Do I need a doctor's referral to see a Physiothérapeute in QC?

No, in Quebec, patients can typically access a Physiothérapeute directly through a process known as direct access. However, some private insurance plans may require a referral for reimbursement purposes. It is advisable to check with your insurer before booking your appointment.

CISSS des Laurentides (Hôpital de Saint-Eustache)
520, Boulevard Arthur-Sauvé
Saint-Eustache, QC J7R 5B1

Phone: (450) 473-6811

Genevieve Malo is regulated by the Code des professions and Professional Integration Arrangement for physiotherapists in QC and is a member of the Ordre professionnel de la physiothérapie du Québec (OPPQ).

Registration can be verified with the Ordre professionnel de la physiothérapie du Québec (OPPQ).

Always consult with your primary healthcare provider before starting any new treatment program.