Jacqueline Gail Zender – Physiotherapist | Thornhill, ON

Jacqueline Gail Zender is a dedicated Physiotherapist (Neurological Rehabilitation Focus). Practicing at NeuroActive Physiotherapy in Thornhill, ON, Jacqui is committed to high-quality, patient-centered care aligning with College of Physiotherapists of Ontario standards. Jacqui's role involves assisting individuals in recovering function, improving mobility, managing symptoms, and enhancing quality of life after neurological events or conditions such as stroke, brain injury, spinal cord injury, Multiple Sclerosis, or Parkinson's Disease. Jacqui also addresses a wide range of muscle, joint, bone, tendon, and ligament conditions. This includes everything from acute injuries like sprains and strains, to chronic pain management, arthritis care, and comprehensive post-operative rehabilitation. Jacqui serves patients of all ages, from infants to seniors.

Jacqueline Gail Zender completed their degree in Physiotherapy from University of Toronto (Graduating Class of 1986). With extensive clinical experience, Jacqueline Gail Zender is committed to ongoing professional development and evidence-based physiotherapy practices. Jacqueline Gail Zender has a particular interest and further training in areas such as Orthopedic and Musculoskeletal Physiotherapy and Neurological Physiotherapy.

Jacqui employs a collaborative approach, working with patients to achieve their movement and functional goals. Jacqui promotes preventative care and long-term wellness for the Thornhill community through proactive physiotherapy. Jacqui has a strong commitment to evidence-based practice and continuous professional learning to provide the best possible care. Jacqueline Gail Zender offers consultations in English.

Jacqueline Gail Zender provides skilled physiotherapist care for a variety of health concerns, including but not limited to:

Concussion

• Concussion / Mild Traumatic Brain Injury (mTBI) & Post-Concussion Syndrome: A brain injury caused by a direct or indirect blow to the head, resulting in a range of symptoms such as headache, dizziness, nausea, visual disturbances, cognitive difficulties (e.g., 'brain fog', memory issues), fatigue, and emotional changes. Post-Concussion Syndrome refers to symptoms persisting beyond the typical recovery window.

Arthritis

• Psoriatic Arthritis (PsA): Helping to manage the musculoskeletal aspects of psoriatic disease, working in conjunction with medical management to optimize your physical function and comfort.
• Rheumatoid Arthritis (RA) & Other Inflammatory Arthropathies: Physiotherapy as an important part of a multidisciplinary team approach to managing rheumatoid arthritis and other inflammatory joint conditions (e.g., ankylosing spondylitis, psoriatic arthritis), helping to minimize disease impact and maximize quality of life.
• Gout (Management of Musculoskeletal Impairments): Helping you regain mobility, reduce discomfort, and improve function in affected joints after a gout episode, as part of your overall gout management plan.

Peripheral Nerve

• Peripheral Neuropathy (e.g., Diabetic, Chemotherapy-Induced, Idiopathic): Addressing the physical consequences of nerve damage in the limbs through targeted exercises (e.g., for balance, strength, desensitization), sensory re-education, and advice on appropriate footwear or assistive devices.
• Nerve Entrapments / Compressions (e.g., Carpal Tunnel Syndrome, Thoracic Outlet Syndrome, Sciatica, Meralgia Paresthetica): Addressing conditions affecting nerves outside the brain and spinal cord, aiming to relieve pressure on the nerve, reduce inflammation, restore normal nerve function, and alleviate symptoms.

This list offers examples of conditions commonly addressed. Diagnosis for physiotherapist is based on individual assessment, so if your specific concern isn't listed, please contact the clinic. Jacqui can assess your needs.

• Soft Tissue Mobilization & Release Techniques: A variety of hands-on methods such as therapeutic massage, myofascial release, trigger point therapy, and active release style techniques to reduce muscle tension, break down scar tissue, improve circulation, and enhance tissue flexibility.
• Patient Education & Self-Management Strategies: Educating you about your diagnosis, expected recovery timeline (prognosis), and the reasons behind your treatment plan to encourage active participation in your healing.
• Functional Movement Screening (FMS™/SFMA™ if certified): Assessing your fundamental movement patterns to identify limitations, asymmetries, and potential risk factors for injury or re-injury.
• Neural Mobilization Techniques (Nerve Gliding): Improving the mobility and health of your nervous system to reduce pain, restore sensation, and enhance overall function.
• Comprehensive Musculoskeletal Assessment: An in-depth examination to fully understand your specific condition, allowing your Physiotherapist to create an effective and personalized rehabilitation plan.
• Postural Assessment and Correction: Helping you understand how your posture impacts your musculoskeletal health and providing you with tools for lasting postural improvement and pain relief.

Note: This list highlights some key services. For a full list of therapies offered by Jacqui, or to discuss your specific needs, please contact the clinic.

All services are provided in accordance with the scope of practice for Physiotherapists in ON and the standards set by The College of Physiotherapists of Ontario.

At NeuroActive Physiotherapy, physiotherapy is focused on helping individuals like you achieve significant improvements in health and daily activities. Jacqui frequently helps patients work towards goals such as:

• Dealing with the ongoing challenges of recovering from surgery to my hand or wrist? Jacqui works collaboratively with patients to reach the goal of feeling more energetic and less weighed down by physical discomfort. This might involve specific rehabilitation techniques, hands-on care, and a home program, all aimed at helping you confidently resume important activities, such as driving for longer periods without neck or back pain.
• Don't let loss of strength in one of my limbs after an injury dictate what you can and cannot do. Jacqui offers physiotherapy solutions aimed at achieving personal fitness goals that once seemed out of reach, helping you reclaim joining in on pickup basketball games at the local court and enjoy a more functional life.
• Living with feeling like my joints are just 'wearing out' and getting harder to move doesn't have to be your norm. Jacqui applies expert physiotherapy knowledge to work towards decreased frequency and intensity of headaches related to neck or postural issues, so you can get back to the simple pleasure of attending concerts or theatre shows and sitting comfortably throughout.
• With Jacqui's help, managing a noticeable curve in my child's spine or uneven shoulders (scoliosis concerns) to achieve running their usual distance comfortably and with improved form becomes a clear journey, allowing patients to confidently re-engage with life and activities like tackling home renovation and DIY projects with confidence.

Your personalized physiotherapy plan, developed with Jacqui, will be designed to help you reach your specific functional and wellness objectives.

Jacqui practices at NeuroActive Physiotherapy, a physiotherapy clinic in the central Thornhill neighborhood of Thornhill, ON. The clinic is conveniently located near nearby parks and community recreation facilities and is accessible via local public transit routes. Please inquire regarding specific accessibility needs for our clinic. Street parking and nearby paid lots offer convenient options for visitors.

Will I be given exercises to do at home?

Yes, in almost all cases, you will receive a customized home exercise program. These exercises are carefully chosen by your Physiotherapist to specifically target your issues and help you achieve your functional goals faster and more effectively. Performing them as recommended is very important for your progress and for maintaining the improvements you make during your clinic visits.

How long do physiotherapy appointments typically last?

Initial assessment appointments are generally longer to allow for a thorough evaluation and discussion, typically lasting between 45 to 60 minutes. Subsequent follow-up treatment sessions are usually shorter, often ranging from 30 to 45 minutes. However, the duration can vary depending on your specific needs, the complexity of your condition, the type of treatment being provided, and the treatment plan designed by your Physiotherapist.

What should I expect during my first physiotherapy appointment?

The first physiotherapy session is primarily an in-depth assessment. Expect to spend time talking with your Physiotherapist about your specific issue, its history, and your overall health background. your therapist will then perform various physical tests to assess your movement, strength, and any areas of concern. The main goal of this first visit is to understand your condition fully so that a tailored and effective treatment plan can be developed collaboratively with you. You might also receive your first set of home exercises or some initial hands-on care to start the healing process.

Do I need a doctor's referral to see a Physiotherapist in ON?

In Ontario, you typically do not need a doctor's referral to see a physiotherapist. This is known as direct access. However, while a referral isn't legally required for your appointment, some private or extended health insurance plans may require one for reimbursement of physiotherapy services. It is strongly recommended that you check with your insurance provider before your first appointment to understand their specific requirements.

Is physiotherapy covered by the Ontario Health Insurance Plan (OHIP) in ON?

Physiotherapy services in private clinics are generally not covered by OHIP. OHIP may cover physiotherapy in specific situations, such as after a hospital stay for certain conditions, or for children, youth, or seniors through specific programs and community clinics. Eligibility criteria are strict, and waitlists may apply. To determine your eligibility for publicly funded physiotherapy, you should contact OHIP directly. Most people utilize private insurance plans for coverage of physiotherapy services in private clinics, so it is recommended you check your private insurance policy for details.

NeuroActive Physiotherapy
42 Shemer Dr.
Thornhill, ON, L4J 9C1

Phone: (416) 629-4452

Jacqueline Gail Zender is regulated by the Regulated Health Professions Act, 1991 and Physiotherapy Act, 1991 in ON and is a registered member of The College of Physiotherapists of Ontario.

Registration Number: XXX76

Verify registration with The College of Physiotherapists of Ontario: https://portal.collegept.org/en-US/public-register/display-member-contact/?id=1a14030c-8a02-e811-8134-480fcff4f671

Always consult with your primary healthcare provider before starting any new treatment program.