Neha Jay Khatri – Physiotherapist | London, ON

Neha Jay Khatri is a dedicated Physiotherapist. Practicing at Physiomed London – Southdale in London, ON, Neha is committed to high-quality, patient-centered care aligning with College of Physiotherapists of Ontario standards. Neha's focus is addressing a wide range of muscle, joint, bone, tendon, and ligament conditions. This includes everything from acute injuries like sprains and strains, to chronic pain management, arthritis care, and comprehensive post-operative rehabilitation. Neha serves patients of all ages, from infants to seniors.

Neha Jay Khatri completed their degree in Physiotherapy from Gujarat University (Graduating Class of 2011). With clinical experience, Neha is committed to ongoing professional development and evidence-based physiotherapy practices. Neha has a particular interest or further training in areas such as Orthopedic and Musculoskeletal Physiotherapy.

Neha's practice philosophy centers on a strong commitment to evidence-based practice and continuous professional learning to provide the best care; a collaborative approach, working with patients to achieve their movement and functional goals. Neha offers consultations in English, Gujarati, Hindi.

Neha Jay Khatri provides skilled physiotherapist care for a variety of health concerns, including but not limited to:

Post Surgical

• Post-Shoulder Surgery Rehabilitation (e.g., Rotator Cuff Repair, Labral Repair, Stabilization, Replacement): A progressive exercise program, often combined with manual therapy, designed to gradually restore your shoulder's range of motion, strength, and coordination following your operation.
• Post-Fracture Fixation Surgery Rehabilitation (e.g., ORIF): Physiotherapy aimed at restoring movement, strength, and function after surgical repair of broken bones (e.g., Open Reduction Internal Fixation - ORIF, intramedullary nailing), once the fracture site is sufficiently healed and cleared for rehabilitation by your surgeon.
• Post-Knee Replacement Rehabilitation (Total or Partial Knee Arthroplasty - TKA/PKA): The crucial rehabilitation phase following total or partial knee replacement surgery, with physiotherapy focusing on restoring range of motion, building strength, improving balance, managing pain and swelling, and enabling functional mobility (e.g., walking, stairs, getting in/out of a car).

Back Neck Pain

• Spinal Stenosis Symptoms: Back or neck pain accompanied by associated limb symptoms (pain, sensory changes, weakness) due to a constricted spinal canal, which physiotherapy can help manage conservatively.
• Herniated Disc / Sciatica / Radiculopathy: Sharp, shooting, electric-like, or burning pain that travels along the path of a nerve due to issues with intervertebral discs or other spinal structures.
• Postural Back/Neck Pain: A common cause of persistent back and neck pain due to the cumulative strain of prolonged sitting, standing, or performing tasks in non-ideal positions.

Hand Wrist

• Hand and Wrist Injuries & Conditions (e.g., Fractures, Tendon Injuries, Sprains, Arthritis - Conservative/Post-Op): Managing a variety of acute and chronic conditions of the hand and wrist, aiming to reduce pain, improve function, and prevent long-term disability.
• Trigger Finger/Thumb (Stenosing Tenosynovitis): Helping to alleviate the symptoms of a catching, locking, or painful finger/thumb through targeted physiotherapy interventions, potentially avoiding the need for injections or surgery in some cases.

This list offers examples of conditions commonly addressed. Diagnosis for physiotherapist is based on individual assessment, so if your specific concern isn't listed, please contact the clinic. Neha can assess your needs.

• Manual Therapy (Joint Mobilization & Manipulation): Manual treatments specifically designed to improve joint mechanics, alleviate discomfort, reduce stiffness, and enhance your range of motion in the spine or limbs.
• Neural Mobilization Techniques (Nerve Gliding): Gentle, specific movements and mobilizations designed to address nerve-related pain (like sciatica or carpal tunnel symptoms), tingling, numbness, or restrictions by improving the nerve's ability to glide freely and reducing irritation.
• Comprehensive Musculoskeletal Assessment: A complete assessment of your musculoskeletal system to pinpoint issues, set clear rehabilitation goals, and get you started on the path to recovery.
• Soft Tissue Mobilization & Release Techniques: Application of skilled soft tissue techniques to manage pain, stiffness, and improve function in muscles, tendons, ligaments, and fascia.
• Postural Assessment and Correction: Helping you understand how your posture impacts your musculoskeletal health and providing you with tools for lasting postural improvement and pain relief.
• Muscle Energy Techniques (MET): Gentle, active manual therapy techniques where you use your own specific muscle contractions against your therapist's controlled resistance to improve joint mobility, lengthen tight tissues, and reduce pain.

Note: This list highlights some key services. For a full list of therapies offered by Neha, or to discuss your specific needs, please contact the clinic.

All services are provided in accordance with the scope of practice for Physiotherapists in ON and the standards set by The College of Physiotherapists of Ontario.

At Physiomed London – Southdale, physiotherapy is focused on helping individuals like you achieve significant improvements in health and daily activities. Neha frequently helps patients work towards goals such as:

• It's truly rewarding for Neha to witness patients conquer a 'frozen shoulder' feeling, where my shoulder feels completely stuck and experience successfully integrating safe movement strategies into their daily routines. A tailored approach to physiotherapy, focusing on your specific needs, can make a significant difference in your ability to participate in resuming their weightlifting routine at the gym safely again.
• Dealing with the ongoing challenges of that grinding or crunching feeling in my knee or shoulder? Neha works collaboratively with patients to reach the goal of the ability to manage symptoms independently if they occasionally recur. This might involve specific rehabilitation techniques, hands-on care, and a home program, all aimed at helping you confidently resume important activities, such as driving for longer periods without neck or back pain.
• For those whose wrist pain and tingling, possibly from carpal tunnel syndrome, especially at night has made being able to perform deep cleaning tasks around the house seem like a distant memory, Neha's physiotherapy care offers a clear path toward improved circulation and tissue healing. Effective, evidence-based treatments can be instrumental in helping you get back to being able to perform deep cleaning tasks around the house with greater comfort and renewed confidence.
• Patients struggling with difficulty coordinating my movements, feeling clumsy can find dedicated and compassionate support from Neha. The therapeutic focus is squarely on achieving much better balance overall, reducing the risk of stumbles or falls, using a range of physiotherapy services to facilitate a return to meaningful daily activities such as returning to a specific physical hobby they had to give up due to pain.

Your personalized physiotherapy plan, developed with Neha, will be designed to help you reach your specific functional and wellness objectives.

Neha practices at Physiomed London – Southdale, situated in the White Oaks, Bradley neighborhood of London. The clinic is conveniently located near the Downtown Core and is accessible via the London Transit Commission (LTC). Our clinic is accessible. Street parking and nearby paid lots offer convenient options for visitors.

I have private health insurance. How does that work with physiotherapy payments?

Many private health insurance plans offer full or partial coverage for registered physiotherapy services. We recommend you contact your insurance provider directly before your first appointment to understand the specifics of your plan. Key things to check are: your annual maximum for physiotherapy, any per-visit limits or co-payments, whether a doctor's referral is required for reimbursement, and if your plan allows for direct billing by the clinic. If Physiomed London – Southdale offers direct billing and your plan allows it, we can often bill your insurer directly for the covered portion. You would then be responsible for any co-payment or remaining balance not covered by your plan at the time of service. Please bring your insurance card and all necessary policy details to your first appointment. If direct billing is not possible, we will provide you with an official receipt that you can submit to your insurer.

Can physiotherapy help prevent injuries or recurring pain?

Yes, absolutely! Physiotherapy plays a significant role in injury prevention and managing recurring pain. Your Physiotherapist can identify underlying risk factors such as muscle imbalances, poor movement patterns, postural issues, or biomechanical inefficiencies. By addressing these through targeted exercises, education on proper body mechanics, ergonomic advice, and activity modification, physiotherapy can help reduce your risk of initial injury, prevent re-injury, and manage chronic conditions more effectively, keeping you active and healthy.

Is there anything specific I should bring to my first physiotherapy appointment?

For your first visit, please bring your provincial health card (e.g., Ontario Health Insurance Plan (OHIP) card, if applicable for any publicly funded programs or simply for identification), any relevant medical information such as a doctor's referral note (if you have one), reports from recent imaging (like X-rays, MRI, or ultrasound scans), and a list of your current medications. Also, if you plan to use private health insurance, bring your insurance card or policy details. Finally, wear or bring comfortable clothing suitable for assessment and movement.

Is physiotherapy treatment supposed to be painful?

The primary goal of physiotherapy is generally to reduce pain and improve function, not to cause significant or lasting pain. Some assessment techniques or specific treatments (like deep soft tissue work, joint mobilization, or certain exercises) might cause mild, temporary discomfort or soreness, especially if the tissues being treated are sensitive, inflamed, or very stiff. However, your Physiotherapist will always work within your tolerance levels, communicate clearly about what to expect, and encourage open feedback. If you experience notable or unacceptable pain during treatment, please inform your therapist immediately so adjustments can be made to ensure your comfort.

Is physiotherapy covered by the Ontario Health Insurance Plan (OHIP) in ON?

OHIP generally does NOT cover physiotherapy services in private outpatient clinics for most of the population. Publicly funded physiotherapy is available in specific situations (e.g., post-hospitalization for certain conditions, for children/youth, seniors, or through Community Physiotherapy Clinics/Family Health Teams), but eligibility criteria are strict and there may be waitlists. We strongly advise checking your private insurance for private clinic coverage.

Do I need a doctor's referral to see a Physiotherapist in ON?

Patients in ON can typically see a Physiotherapist directly without a physician's referral (direct access). However, some private/extended health insurance plans require a referral for reimbursement. Check your insurance policy before your first appointment.

What types of conditions do Physiotherapists at Physiomed London – Southdale treat?

Our Physiotherapists treat a wide range of musculoskeletal conditions. This includes, but is not limited to, back and neck pain, joint problems (such as arthritis or post-surgical recovery), and nerve pain. We also have therapists with specialized skills in Orthopedic and Musculoskeletal Physiotherapy. Our treatments often involve manual therapy, nerve gliding techniques, and patient education.

What is manual therapy in physiotherapy?

In physiotherapy, manual therapy encompasses a range of 'hands-on' interventions. Your Physiotherapist may use these techniques to help reduce your pain, increase joint movement, relax tight muscles, or improve the mobility of your nerves. Common approaches include joint glides, sustained pressures, specific soft tissue massage, and, when indicated, joint manipulations. It's a key part of helping your body move better.

Physiomed London – Southdale
555 Southdale Rd E, #107
London, ON, N6E 1A2

Phone: (226) 270-6325

Neha Jay Khatri is regulated by the Regulated Health Professions Act, 1991 and Physiotherapy Act, 1991 in ON and is a registered member of The College of Physiotherapists of Ontario.

Registration Number: XXX39

Verify registration with The College of Physiotherapists of Ontario: https://portal.collegept.org/en-US/public-register/display-member-contact/?id=1292b112-64ad-ed11-83fe-000d3a09c3c0

Always consult with your primary healthcare provider before starting any new treatment program.