Viviane Masterman – Physiotherapist | Jonquière, QC

Viviane Masterman is a dedicated Physiothérapeute (Neurological Rehabilitation Focus). Practicing at CIUSSS de Saguenay-Lac-Saint-Jean in Jonquière, QC, Viviane is committed to high-quality, patient-centered care aligning with Ordre professionnel de la physiothérapie du Québec (OPPQ) standards. Her approach emphasizes thorough assessment and individualized treatment plans tailored to each patient's unique needs, ensuring optimal recovery and functional improvement. Viviane’s expertise in neurological rehabilitation allows her to assist adults in regaining independence, improving mobility, and managing symptoms associated with various neurological conditions.

Viviane's role extends to offering specialized interventions for dizziness, vertigo, and balance disorders related to inner ear or central vestibular system issues. Her goal is to reduce symptoms, enhance stability, and decrease fall risk, thereby improving her patients' safety and quality of life. With a focus on evidence-based practices and ongoing professional development, Viviane remains at the forefront of neurological physiotherapy, ensuring her patients benefit from the latest advancements and techniques in the field.

With a comprehensive educational background and clinical experience, Viviane has developed particular interests in Vestibular and Balance Rehabilitation as well as neurological conditions such as stroke, brain injury, and Parkinson’s disease. She practices with a philosophy rooted in collaboration, patient empowerment, and education, working closely with her patients to achieve their movement and functional goals. Viviane is fluent in French and English, facilitating effective communication with a diverse patient base.

Viviane Masterman provides skilled physiotherapy care for a variety of conditions, including but not limited to:

Neurological

• Multiple Sclerosis (MS) Symptom Management & Rehabilitation: Physiotherapy strategies to help manage common MS symptoms such as fatigue, muscle weakness, spasticity, balance problems, walking difficulties, pain, and bladder dysfunction, aiming to maintain function, improve quality of life, and promote self-management.
• Facial Palsy / Bell's Palsy Rehabilitation: Physiotherapy for weakness or paralysis of facial muscles, often affecting one side of the face (e.g., Bell's Palsy, Ramsay Hunt syndrome, post-surgical facial nerve injury).
• Traumatic Brain Injury (TBI) / Acquired Brain Injury (ABI) Rehabilitation: Focusing on restoring movement, balance, and independence after a traumatic or acquired brain injury through evidence-based physiotherapy approaches.

Vestibular Balance

• General Balance Deficits and Increased Fall Risk: Physiotherapy aimed at improving your balance, coordination, lower limb strength, reaction time, and confidence to reduce your risk of falling and enhance safe mobility in your home and community.
• Vestibular Hypofunction (Unilateral or Bilateral): Helping your brain adapt to a weakened inner ear balance sense, reducing chronic dizziness, improving visual focus during movement, and enhancing your overall balance and stability.
• Persistent Postural-Perceptual Dizziness (PPPD / 3PD): Vestibular rehabilitation therapy, including habituation exercises, sensory re-weighting, and balance training, often as part of a multidisciplinary approach (which may include medication or CBT), for managing the symptoms of PPPD/3PD.
• Benign Paroxysmal Positional Vertigo (BPPV): Resolving the spinning sensations caused by BPPV quickly and effectively through targeted canalith repositioning techniques, often providing immediate relief.

Peripheral Nerve

• Peripheral Neuropathy (e.g., Diabetic, Chemotherapy-Induced, Idiopathic): Addressing the physical consequences of nerve damage in the limbs through targeted exercises (e.g., for balance, strength, desensitization), sensory re-education, and advice on appropriate footwear or assistive devices.
• Nerve Entrapments / Compressions (e.g., Carpal Tunnel Syndrome, Thoracic Outlet Syndrome, Sciatica, Meralgia Paresthetica): Physiotherapy for common nerve compression syndromes, including Carpal Tunnel Syndrome (wrist), Thoracic Outlet Syndrome (neck/shoulder), Sciatica (low back/buttock), or Meralgia Paresthetica (outer thigh). Treatment often includes manual therapy, nerve gliding exercises (neural mobilization), postural correction, ergonomic advice, and activity modification.

This list offers examples of conditions commonly addressed. If your specific concern isn't listed, please contact the clinic. Viviane can assess your needs.

• Functional Movement Screening (FMS™/SFMA™ if certified): Assessing your fundamental movement patterns to identify limitations, asymmetries, and potential risk factors for injury or re-injury.
• Geriatric Physiotherapy & Seniors' Health: Addressing common concerns in seniors such as difficulty walking, fear of falling, joint pain and stiffness, and deconditioning, to improve their overall quality of life and ability to participate in meaningful activities.
• Postural Assessment and Correction: Identifying and addressing habitual postures (e.g., from desk work, phone use) or ergonomic factors that may be contributing to your pain or dysfunction.
• Rehabilitation for Age-Related Deconditioning & Loss of Autonomy: Targeted physiotherapy programs to help seniors regain strength, endurance, balance, and functional abilities after an illness, surgery, hospitalization, or a period of inactivity or decline.
• Comprehensive Musculoskeletal Assessment: Detailed physical assessment of your joints, muscles, nerves, and movement patterns to identify the root cause of your symptoms and guide your treatment.
• Patient Education & Self-Management Strategies: Empowering you with a clear understanding of your condition, its causes, and practical tools for effective self-management and lasting relief.

Note: This list highlights some key services offered by Viviane. For a full list or to discuss your specific needs, please contact the clinic.

All services are provided in accordance with standards set by the Ordre professionnel de la physiothérapie du Québec (OPPQ).

At CIUSSS de Saguenay-Lac-Saint-Jean, physiotherapy is focused on helping individuals like you achieve significant improvements in health and daily activities. Viviane frequently helps patients work towards goals such as:

• Through personalized physiotherapy at Viviane's clinic, common concerns like widespread muscle pain and fatigue that my doctor thinks might be fibromyalgia are thoroughly assessed and addressed with the objective of successfully avoiding or delaying the need for more invasive treatments or surgery. This often involves a combination of in-clinic treatment, education, and self-management strategies, helping people to once again enjoy activities like handling your job that involves frequent standing, walking, or bending.
• Patients often come to Viviane feeling defeated by post-operative stiffness and weakness that's slowing down my recovery. With a supportive and targeted physiotherapy approach, achieving feeling more resilient and less vulnerable to minor strains or injuries and resuming engaging in volunteer work that might have physical demands becomes a realistic and attainable goal.
• The journey to enhanced ability to participate in social and community events when faced with persistent awful foot pain first thing in the morning, like I'm walking on glass (plantar fasciitis) is made smoother and more effective with Viviane's expert physiotherapy care, often leading to a fulfilling and active return to pastimes like being able to perform deep cleaning tasks around the house.

Your personalized physiotherapy plan, developed with Viviane, will be designed to help you reach your specific functional and wellness objectives.

Viviane practices at CIUSSS de Saguenay-Lac-Saint-Jean, situated within a modern clinic in the central Jonquière neighborhood of Jonquière. This public healthcare facility is conveniently located near various community services and pharmacies, making access straightforward for patients. The clinic is easily reachable via local public transit routes, ensuring convenient transportation options. Our clinic is wheelchair accessible. Street parking and nearby paid lots offer convenient options for visitors.

Is there parking available at or near CIUSSS de Saguenay-Lac-Saint-Jean?

Yes, there is ample free patient parking available directly in front of and beside our building. Look for the designated patient spots.

Do I need a doctor's referral to see a Physiothérapeute in QC?

In Quebec, patients can typically see a Physiothérapeute without a physician's referral, a practice known as direct access. However, some private or extended health insurance plans may require a referral for reimbursement purposes. It is advisable to check with your insurance provider before your appointment.

What is the difference between a Physiotherapist (Physiothérapeute) and a Physiotherapy Technologist (Technologue en physiothérapie) in Quebec?

A Physiothérapeute in Quebec has completed a master's level university education, allowing them to assess patients, diagnose, and develop treatment plans independently. A Technologue en physiothérapie holds a college diploma (DEC) and assists in implementing treatment plans under supervision, focusing on technical aspects of physiotherapy care.

Is physiotherapy covered by the Régie de l'assurance maladie du Québec (RAMQ) in QC?

Generally, physiotherapy services in private clinics are not covered by RAMQ. Patients usually pay out-of-pocket or through private insurance. Some public hospital or CLSC services may be covered if specific criteria are met. It is recommended to verify your eligibility with RAMQ and review your insurance coverage.

What kind of clothing should I wear to my physiotherapy appointment?

Comfortable clothing that allows for ease of movement is ideal. For lower-body issues, shorts are helpful; for upper-body concerns, a tank top or loose shirt is recommended.

Is there anything specific I should bring to my first physiotherapy appointment?

Bring your health card, referral letters, relevant medical reports or imaging, and your insurance information if applicable. Wearing comfortable clothing suitable for movement is also advised.

What are CIUSSS de Saguenay-Lac-Saint-Jean's operating hours?

The clinic is typically open Monday to Friday from 8:00 AM to 7:00 PM, with some practitioners offering Saturday hours from 9:00 AM to 1:00 PM. For precise hours and appointment availability, please contact the clinic directly or visit our website.

CIUSSS de Saguenay-Lac-Saint-Jean
2230, Rue de l'hôpital
Jonquière, QC G7X 7X2

Phone: (418) 695-7700

Viviane Masterman is regulated by the Code des professions and Professional Integration Arrangement for physiotherapists in QC and is a member of the Ordre professionnel de la physiothérapie du Québec (OPPQ).

Registration can be verified with the Ordre professionnel de la physiothérapie du Québec (OPPQ).

Always consult with your primary healthcare provider before starting any new treatment program.