Viola Wai-lan Cheng – Physiotherapist | Scarborough, ON

Viola Wai-lan Cheng is a dedicated Physiotherapist (Neurological Rehabilitation Focus). Practicing at Paediatric Physiotherapy Associates in Scarborough, ON, Viola is committed to high-quality, patient-centered care aligning with College of Physiotherapists of Ontario standards. Viola's focus is assisting individuals in recovering function, improving mobility, managing symptoms, and enhancing quality of life after neurological events or conditions such as stroke, brain injury, spinal cord injury, Multiple Sclerosis, or Parkinson's Disease. Viola also provides specialized physiotherapy services for infants, children, and adolescents to address developmental delays, congenital conditions (like torticollis), orthopedic injuries, neurological conditions, and promote optimal motor function and participation.

Viola Wai-lan Cheng completed their degree in Physiotherapy from The Hong Kong Polytechnic University (Graduating Class of 1983). With extensive clinical experience, Viola is committed to ongoing professional development and evidence-based physiotherapy practices. Viola has a particular interest and further training in areas such as Pediatric Physiotherapy and Neurological Physiotherapy.

Viola's practice philosophy centers on empowering patients through clear education about their condition and practical self-management strategies for lasting results; promoting preventative care and long-term wellness for the Scarborough community through proactive physiotherapy; and a collaborative approach, working with patients to achieve their movement and functional goals. Viola Wai-lan Cheng offers consultations in Cantonese, English.

Viola Wai-lan Cheng provides skilled physiotherapist care for a variety of health concerns, including but not limited to:

Peripheral Nerve

• Nerve Entrapments / Compressions (e.g., Carpal Tunnel Syndrome, Thoracic Outlet Syndrome, Sciatica, Meralgia Paresthetica): Alleviating symptoms and improving function for individuals with entrapped nerves through conservative physiotherapy management, helping to avoid more invasive interventions.
• Peripheral Neuropathy (e.g., Diabetic, Chemotherapy-Induced, Idiopathic): Improving safety, function, and quality of life for those with impaired sensation or strength due to various types of peripheral neuropathy.

Sports Injury

• Patellofemoral Pain Syndrome (Runner's Knee / Anterior Knee Pain): Knee discomfort frequently experienced by runners, cyclists, and those involved in activities with repetitive knee bending, which physiotherapy can effectively manage through exercise and biomechanical correction.
• IT Band Syndrome (Iliotibial Band Friction Syndrome): A common cause of lateral knee pain in athletes, often linked to training errors, muscle imbalances (e.g., weak hip abductors), or poor biomechanics, which physiotherapy aims to address.
• Ligament Sprains (e.g., ACL, MCL, PCL, Ankle Ligaments): Stretching or tearing of ligaments (the strong, fibrous bands that connect bones to each other at joints) due to sudden force, twisting, overstretching, or impact. Common in sports involving jumping, cutting, pivoting, or collisions. Examples include ACL/MCL tears in the knee or common ankle sprains.

This list offers examples of conditions commonly addressed. Diagnosis for physiotherapist is based on individual assessment, so if your specific concern isn't listed, please contact the clinic. Viola can assess your needs.

• Concussion / Mild Traumatic Brain Injury (mTBI) Management & Rehabilitation: A structured and individualized rehabilitation approach to help you navigate your recovery after a concussion, promoting symptom resolution and safe resumption of activities.
• Sports Injury Rehabilitation & Management: Specialized and progressive physiotherapy care for athletes of all levels, focusing on accurate diagnosis, effective treatment, sport-specific exercise, and safe, timely return-to-sport protocols.
• Gait Analysis & Running/Walking Re-training: Helping you move better and reduce injury risk by analyzing and correcting your walking or running technique, addressing issues like overpronation, hip drop, or poor cadence.
• Sports Performance Enhancement & Injury Prevention: Movement analysis, strength and conditioning advice, and targeted exercises designed by your Physiotherapist to enhance your athletic performance, improve biomechanics, optimize movement efficiency, and reduce your risk of sports-related injuries.
• Pediatric Physiotherapy (Infants, Children & Adolescents): Expert physiotherapy care for a wide range of pediatric physical challenges, promoting healthy movement and lifelong activity.
• Balance Training & Falls Prevention Programs: Comprehensive assessment of your fall risk factors with individualized interventions, including balance exercises, strength training, gait re-training, and home safety advice to help you prevent falls.

Note: This list highlights some key services. For a full list of therapies offered by Viola, or to discuss your specific needs, please contact the clinic.

All services are provided in accordance with the scope of practice for Physiotherapists in ON and the standards set by The College of Physiotherapists of Ontario.

At Paediatric Physiotherapy Associates, physiotherapy is focused on helping individuals like you achieve significant improvements in health and daily activities. Viola frequently helps patients work towards goals such as:

• The journey to reduced swelling and inflammation in injured areas when faced with persistent an awkward gait or limping when I walk is made smoother and more effective with Viola's expert physiotherapy care, often leading to a fulfilling and active return to pastimes like getting in and out of the car smoothly and without wincing.
• It's truly rewarding for Viola to witness patients conquer feeling 'off-balance' and worried about falling, especially as I get older and experience restored joint function, leading to smoother and more coordinated movements. A tailored approach to physiotherapy, focusing on your specific needs, can make a significant difference in your ability to participate in going on enjoyable fishing or camping trips again again.
• For those whose dealing with pelvic pain or bladder/bowel control issues (for both men and women) has made simply being able to get through a workday without constant pain interruptions seem like a distant memory, Viola's physiotherapy care offers a clear path toward getting back to hiking, running, or cycling pain-free and with renewed vigor. Effective, evidence-based treatments can be instrumental in helping you get back to simply being able to get through a workday without constant pain interruptions with greater comfort and renewed confidence.
• Patients struggling with widespread muscle pain and fatigue that my doctor thinks might be fibromyalgia can find dedicated and compassionate support from Viola. The therapeutic focus is squarely on achieving a significant improvement in their overall quality of life and daily well-being, using a range of physiotherapy services to facilitate a return to meaningful daily activities such as competing effectively in their curling league games.

Your personalized physiotherapy plan, developed with Viola, will be designed to help you reach your specific functional and wellness objectives.

Viola practices at Paediatric Physiotherapy Associates, a physiotherapy clinic in the central Scarborough neighborhood of Scarborough, ON. The clinic is conveniently located near nearby parks and community recreation facilities and is accessible via local public transit routes. Our clinic is accessible. Free patient parking is typically available on-site or nearby.

Approximately how many physiotherapy sessions will I need?

The number of physiotherapy sessions required varies greatly from person to person. It depends on several factors, including the nature and severity of your condition, how long you've had the issue (acute vs. chronic), your individual treatment goals, your body's unique response to therapy, and how consistently you are able to follow your prescribed home exercise program and self-management advice. Your Physiotherapist will discuss a proposed treatment frequency and estimated duration after your initial assessment and will continually re-evaluate your progress with you.

Does Paediatric Physiotherapy Associates offer direct billing to private insurance companies?

While we do not offer direct billing at this time, we provide detailed official receipts that you can easily submit to your insurer for reimbursement according to your plan. Please bring your insurance card and policy details to your appointment. Always confirm your specific coverage details, including any annual maximums, per-visit limits, or deductible requirements, directly with your insurance provider, as plans vary significantly. You are responsible for any portion not covered by your insurance.

Is physiotherapy covered by the Ontario Health Insurance Plan (OHIP) in ON?

OHIP generally does NOT cover physiotherapy services in private outpatient clinics for most of the population. Publicly funded physiotherapy is available in specific situations (e.g., post-hospitalization for certain conditions, for children/youth, seniors, or through Community Physiotherapy Clinics/Family Health Teams), but eligibility criteria are strict and there may be waitlists. Check your private insurance for private clinic coverage.

Is there anything specific I should bring to my first physiotherapy appointment?

For your first visit, please bring your provincial health card (e.g., Ontario Health Insurance Plan (OHIP) card, if applicable for any publicly funded programs or simply for identification), any relevant medical information such as a doctor's referral note (if you have one), reports from recent imaging (like X-rays, MRI, or ultrasound scans), and a list of your current medications. Also, if you plan to use private health insurance, bring your insurance card or policy details. Finally, wear or bring comfortable clothing suitable for assessment and movement.

I have private health insurance. How does that work with physiotherapy payments?

Many private health insurance plans offer full or partial coverage for registered physiotherapy services. Contact your insurance provider directly before your first appointment to understand your plan specifics. Key things to check are: your annual maximum for physiotherapy, any per-visit limits or co-payments, whether a doctor's referral is required for reimbursement, and if your plan allows for direct billing by the clinic. If Paediatric Physiotherapy Associates offered direct billing and your plan allows it, we could bill your insurer directly for the covered portion. You would then be responsible for any co-payment or remaining balance not covered by your plan at the time of service. Please bring your insurance card and all necessary policy details to your first appointment. If direct billing is not possible, we will provide you with an official receipt that you can submit to your insurer.

What types of conditions do Physiotherapists at Paediatric Physiotherapy Associates treat?

Our Physiotherapists treat a wide range of musculoskeletal, neurological, and cardiorespiratory conditions. This includes, but is not limited to, issues like back and neck pain, joint problems (such as arthritis or post-surgical recovery), sports injuries, and nerve pain. We also have therapists with specialized skills in areas like Pediatric Physiotherapy. Our treatments often involve manual therapy, exercise prescription, and patient education to help you achieve your functional goals.

Do I need a doctor's referral to see a Physiotherapist in ON?

Patients in ON can typically see a Physiotherapist directly without a physician's referral (direct access). However, some private/extended health insurance plans require a referral for reimbursement. Check your insurance policy before your first appointment.

What is physiotherapy and how can it help me?

Physiotherapy helps you get moving and stay moving effectively and comfortably. Whether you're dealing with an acute injury, chronic pain, post-surgical recovery, or a condition affecting your physical abilities, your Physiotherapist will work with you. They'll use their expertise in body mechanics, rehabilitation, and pain management to create a personalized treatment plan involving exercises, hands-on techniques, and practical advice to help you achieve your functional goals and live a more active, fulfilling life.

Paediatric Physiotherapy Associates
3701 Danforth Ave
Scarborough, ON, M1N 2G2

Phone: (647) 778-9722

Viola Wai-lan Cheng is regulated by the Regulated Health Professions Act, 1991 and Physiotherapy Act, 1991 in ON and is a registered member of The College of Physiotherapists of Ontario.

Registration Number: XXX90

Verify registration with The College of Physiotherapists of Ontario: https://portal.collegept.org/en-US/public-register/display-member-contact/?id=086a7044-8b02-e811-813c-480fcff44541

Always consult with your primary healthcare provider before starting any new treatment program.