Caroline Filion – Physiotherapy Technologist | Saint-Jérôme, QC

Caroline Filion is a dedicated Physiotherapy Technologist (Phys. T.). Practicing at CISSS des Laurentides in Saint-Jérôme, QC, Caroline is committed to high-quality, patient-centered care aligning with Ordre professionnel de la physiothérapie du Québec (OPPQ) standards. With a focus on assisting in the implementation of treatment plans prescribed by physiotherapists or physicians, Caroline guides patients through therapeutic exercises and applies various modalities to support recovery and functional improvement. Her approach emphasizes a collaborative, goal-oriented process, aiming to optimize each patient’s mobility and overall well-being.

Caroline’s role involves working closely with adults and seniors, ensuring that each individual receives tailored interventions to meet their specific needs. She is skilled in applying electrotherapy, therapeutic ultrasound, thermal modalities, and other treatment techniques that facilitate soft tissue healing, pain relief, and functional restoration. Her professional practice is rooted in a thorough understanding of musculoskeletal conditions, injury rehabilitation, and preventative care, all delivered within a safe and supportive environment.

Dedicated to ongoing professional development, Caroline continually updates her knowledge through evidence-based practices and hands-on experience. She has developed particular expertise in therapeutic exercise instruction, modality application, and patient monitoring. Fluent in English and French, Caroline fosters effective communication with a diverse patient population, ensuring clarity and comfort throughout the treatment process.

Caroline Filion provides skilled physiotherapy care for a variety of conditions, including but not limited to:

Common Msk

• Ankle Sprains and Instability: Injuries to ankle ligaments, typically from twisting or 'rolling' motions, leading to pain, swelling, bruising, and difficulty bearing weight. Can result in recurrent sprains and chronic instability if not properly rehabilitated.
• Musculoskeletal Injuries (General - Tendinitis, Bursitis, Capsulitis, Sprains, Strains): A broad term for common injuries affecting muscles, tendons (tendinitis/tendinopathy), ligaments (sprains), joint capsules (capsulitis), and bursae (bursitis), leading to pain, inflammation, and functional limitations.
• Hip Pain (e.g., Bursitis, Muscle Strains, Labral Issues - conservative): Discomfort experienced in the hip region, groin, outer hip, or buttock, potentially stemming from joint inflammation (bursitis), muscle strains, tendinopathy, or conservative management of labral tears.

This list offers examples of conditions commonly addressed. If your specific concern isn't listed, please contact the clinic. Caroline can assess your needs.

• Cryotherapy Application (Cold Therapy): A common physiotherapy treatment for acute injuries, designed to help numb pain, decrease bleeding into the tissues, and minimize secondary hypoxic injury.
• Other Electrotherapy Applications (e.g., NMES, FES): Application of various forms of electrical stimulation, such as Neuromuscular Electrical Stimulation (NMES) for muscle strengthening and re-education, or Functional Electrical Stimulation (FES) to assist with movement, as prescribed by your Physiotherapist.
• Therapeutic Ultrasound Application: The application of high-frequency sound waves by your Physiotherapist to targeted tissues to promote deep tissue heating, increase local blood flow, reduce pain, and facilitate the healing process in soft tissues like muscles, tendons, or ligaments.
• Interferential Current (IFC) / TENS Therapy: A non-invasive electrotherapy modality aimed at reducing pain, muscle guarding, or swelling, and sometimes used for muscle strengthening, as part of your physiotherapy treatment.
• Low-Level Laser Therapy (LLLT) / Photobiomodulation: Utilizing therapeutic laser to enhance tissue regeneration, reduce pain signals, and manage inflammation as part of your comprehensive physiotherapy care.
• Therapeutic Heat Application: Application of therapeutic heat to prepare tissues for exercise, manual therapy, or stretching, or to manage chronic muscle soreness and joint stiffness.

Note: This list highlights some key services offered by Caroline. For a full list or to discuss your specific needs, please contact the clinic.

All services are provided in accordance with standards set by the Ordre professionnel de la physiothérapie du Québec (OPPQ).

At CISSS des Laurentides, physiotherapy is focused on helping individuals like you achieve significant improvements in health and daily activities. Caroline frequently helps patients work towards goals such as:

• Physiotherapy with Caroline can be a transformative turning point for those affected by trying to stay as mobile and active as possible while living with Multiple Sclerosis (MS). The shared goal is achieving a better ability to cope with the physical stresses of daily life, paving the way for you to enjoy giving presentations or speaking publicly with confidence and good posture and a more active, vibrant life.
• If feeling like my joints are just 'wearing out' and getting harder to move is preventing you from fully enjoying hitting the slopes for a full day of skiing or snowboarding in winter, Caroline offers expert guidance and tailored treatment. Physiotherapy focuses on attaining restored joint function, leading to smoother and more coordinated movements, often utilizing targeted exercises, manual therapy, and education to help you regain your previous level of function.
• With Caroline's help, managing my infant having a tilted head or a flat spot on their head (torticollis/plagiocephaly) to achieve improved overall mobility, making it easier to navigate their home and community becomes a clear journey, allowing patients to confidently re-engage with life and activities like keeping up with your team during our weekly soccer match.

Your personalized physiotherapy plan, developed with Caroline, will be designed to help you reach your specific functional and wellness objectives.

Caroline practices at CISSS des Laurentides, situated in the Downtown Saint-Jérôme, Saint-Antoine Sector neighborhood of Saint-Jérôme. This Home support (public sector) facility is conveniently located near Théâtre Gilles-Vigneault and is accessible via exo (Secteur Laurentides - Bus). Our clinic is wheelchair accessible. Free patient parking is typically available on-site or nearby.

Is physiotherapy covered by the Régie de l'assurance maladie du Québec (RAMQ) in QC?

In Quebec, RAMQ generally does not cover physiotherapy services provided in private clinics. Patients typically pay out-of-pocket or rely on private insurance. Care received directly within a public hospital or CLSC may be covered if specific criteria are met. It is strongly recommended to verify your eligibility directly with RAMQ and check your private insurance plans, as many offer substantial coverage for physiotherapy in private clinics.

Does CISSS des Laurentides offer direct billing to private insurance companies?

Yes, CISSS des Laurentides offers direct billing for most major private insurance providers such as Sun Life, Manulife, Canada Life, Green Shield, Blue Cross, and others. Please bring your insurance card and policy details to facilitate the process. If direct billing is not available for your plan, we provide detailed official receipts for you to submit for reimbursement according to your coverage. Always confirm your specific coverage, including any annual maximums or deductibles, directly with your insurer. You are responsible for any costs not covered by your insurance.

What is the difference between a Physiotherapist (Physiothérapeute) and a Physiotherapy Technologist (Technologue en physiothérapie) in Quebec?

A Physiothérapeute in Quebec has completed a master's level university education, enabling them to assess patients, make diagnoses, and develop comprehensive treatment plans. They can perform advanced procedures with additional qualifications. A Technologue en physiothérapie holds a college diploma (DEC) focused on the technical application of physiotherapy treatments. They assist in implementing treatment plans, guiding exercises, applying modalities, and reporting progress to the supervising physiotherapist or physician.

Do I need a doctor's referral to see a Physiotherapy Technologist in QC?

In Quebec, patients can typically access a Physiotherapy Technologist directly without a referral, a process known as direct access. However, some private or extended health insurance plans may require a physician's referral for reimbursement purposes. It is advisable to check your insurance policy details before your first appointment.

Can physiotherapy help prevent injuries or recurring pain?

Absolutely. Physiotherapy not only treats current injuries but also focuses on prevention. A Physiotherapy Technologist can evaluate your movement patterns, identify potential weaknesses, and provide personalized exercises and strategies to reduce the risk of future injuries or pain recurrences. This proactive approach benefits athletes, active individuals, and anyone seeking to maintain long-term musculoskeletal health.

CISSS des Laurentides
1000, Rue Labelle
Saint-Jérôme, QC J7Z 5N6

Phone: (450) 432-2777

Caroline Filion is regulated by the Code des professions and Professional Integration Arrangement for physiotherapists in QC and is a member of the Ordre professionnel de la physiothérapie du Québec (OPPQ).

Registration can be verified with the Ordre professionnel de la physiothérapie du Québec (OPPQ).

Always consult with your primary healthcare provider before starting any new treatment program.