About
Hayley Ng is a dedicated Physiotherapist. Practicing at Kinatex Richmond Hill in Richmond Hill, ON, Hayley Ng is committed to high-quality, patient-centered care aligning with College of Physiotherapists of Ontario standards. Hayley Ng focuses on addressing a wide range of muscle, joint, bone, tendon, and ligament conditions. This includes everything from acute injuries like sprains and strains, to chronic pain management, arthritis care, and comprehensive post-operative rehabilitation. Hayley Ng serves patients of all ages, from infants to seniors.
Hayley Ng completed their degree in Physiotherapy from McMaster University (Graduating Class of 2021). With clinical experience, Hayley Ng is committed to ongoing professional development and evidence-based physiotherapy practices. Hayley Ng has a particular interest or further training in areas such as Orthopedic and Musculoskeletal Physiotherapy.
Hayley Ng empowers patients through clear education about their condition and practical self-management strategies for lasting results; Hayley Ng has a strong commitment to evidence-based practice and continuous professional learning to provide the best care; Hayley Ng uses a patient-centered approach, actively involving individuals in their treatment planning and goal setting. Hayley Ng offers consultations in Cantonese, English.
Hayley Ng provides skilled physiotherapist care for a variety of health concerns, including but not limited to:
Hand Wrist
- Trigger Finger/Thumb (Stenosing Tenosynovitis): Conservative physiotherapy management for trigger digit, which may include splinting to rest the tendon, specific tendon gliding exercises, activity modification advice, modalities to reduce inflammation, and education to prevent recurrence.
- Hand and Wrist Injuries & Conditions (e.g., Fractures, Tendon Injuries, Sprains, Arthritis - Conservative/Post-Op): Managing a variety of acute and chronic conditions of the hand and wrist, aiming to reduce pain, improve function, and prevent long-term disability.
Back Neck Pain
- Herniated Disc / Sciatica / Radiculopathy: Pain, pins and needles, numbness, or weakness in an arm or leg resulting from irritation or compression of a spinal nerve, often managed effectively with physiotherapy techniques like McKenzie method or neural mobilization.
- Postural Back/Neck Pain: A common cause of persistent back and neck pain due to the cumulative strain of prolonged sitting, standing, or performing tasks in non-ideal positions.
- Whiplash Associated Disorders (WAD): A range of neck and related symptoms including pain, stiffness, headaches, dizziness, and sometimes arm pain or cognitive difficulties, following a rapid acceleration-deceleration injury to the neck, most typically from a motor vehicle accident.
- Spinal Stenosis Symptoms: Back or neck pain accompanied by associated limb symptoms (pain, sensory changes, weakness) due to a constricted spinal canal, which physiotherapy can help manage conservatively.
Post Surgical
- Post-Spinal Surgery Rehabilitation (e.g., Discectomy, Laminectomy, Fusion - with surgeon clearance): Gentle and progressive physiotherapy rehabilitation following spinal surgery (e.g., for disc herniation, spinal stenosis, or spinal fusion), initiated once cleared by your surgeon, to improve mobility, core strength, posture, reduce pain, and safely return to daily activities.
- Post-Shoulder Surgery Rehabilitation (e.g., Rotator Cuff Repair, Labral Repair, Stabilization, Replacement): Specialized physiotherapy focused on regaining shoulder movement, strength, stability, and function after various types of shoulder surgeries, such as rotator cuff repair, labral tear repair, shoulder stabilization procedures (e.g., Bankart repair), or shoulder joint replacement (arthroplasty).
This list offers examples of conditions commonly addressed. Diagnosis for physiotherapist is based on individual assessment, so if your specific concern isn't listed, please contact the clinic. Hayley Ng can assess your needs.
- Postural Assessment and Correction: Detailed analysis of your static and dynamic posture, with tailored exercises, stretches, and advice to help you improve alignment and reduce strain on your body.
- Muscle Energy Techniques (MET): Gentle, active manual therapy techniques where you use your own specific muscle contractions against your therapist's controlled resistance to improve joint mobility, lengthen tight tissues, and reduce pain.
- Soft Tissue Mobilization & Release Techniques: Hands-on treatment focusing on your body's soft tissues to restore pliability, reduce discomfort, and optimize movement quality.
- Manual Therapy (Joint Mobilization & Manipulation): Manual treatments specifically designed to improve joint mechanics, alleviate discomfort, reduce stiffness, and enhance your range of motion in the spine or limbs.
- Functional Movement Screening (FMS™/SFMA™ if certified): Assessing your fundamental movement patterns to identify limitations, asymmetries, and potential risk factors for injury or re-injury.
- Patient Education & Self-Management Strategies: Empowering you with a clear understanding of your condition, its causes, and practical tools for effective self-management and lasting relief.
Note: This list highlights some key services. For a full list of therapies offered by Hayley Ng, or to discuss your specific needs, please contact the clinic.
All services are provided in accordance with the scope of practice for Physiotherapists in ON and the standards set by The College of Physiotherapists of Ontario.
At Kinatex Richmond Hill, physiotherapy is focused on helping individuals like you achieve significant improvements in health and daily activities. Hayley Ng frequently helps patients work towards goals such as:
- Hayley Ng believes that everyone deserves to move well and feel their best. If that persistent ache in my lower back that just won't quit is hindering your ability to engaging in volunteer work that might have physical demands, a personalized plan focusing on restoring normal movement patterns essential for everyday tasks can make all the difference.
- At Hayley Ng's physiotherapy practice, individuals with needing to improve my breathing patterns or lung capacity are guided towards a greater sense of body confidence and trust in their physical abilities. The focus is on enabling you to once again participate fully and comfortably in activities you enjoy, such as taking energetic, long walks with their dog every day.
- Tired of swelling in my arm or leg, possibly lymphedema, after surgery or treatment interfering with getting on and off the floor with ease? Hayley Ng uses a blend of physiotherapy techniques to help you achieve increased flexibility throughout their body, particularly in their back and major joints and regain your freedom of movement.
- Living with dealing with ongoing pain and stiffness after a car accident, like whiplash doesn't have to be your norm. Hayley Ng applies expert physiotherapy knowledge to work towards feeling more energetic and less weighed down by physical discomfort, so you can get back to the simple pleasure of using garden tools effectively and without pain.
Your personalized physiotherapy plan, developed with Hayley Ng, will be designed to help you reach your specific functional and wellness objectives.
Hayley Ng's practice at Kinatex Richmond Hill is situated in the Central Richmond Hill, Mill Pond neighborhood of Richmond Hill. The clinic is conveniently located near Richmond Green Area and is accessible via York Region Transit (YRT) / Viva. Our clinic is accessible. Ample parking is generally accessible close to the clinic entrance.
- How long do physiotherapy appointments typically last?
- Initial assessment appointments are generally longer to allow for a thorough evaluation and discussion, typically lasting between 45 to 60 minutes. Subsequent follow-up treatment sessions are usually shorter, often ranging from 30 to 45 minutes. However, the duration can vary depending on your specific needs, the complexity of your condition, the type of treatment being provided, and the treatment plan designed by your Physiotherapist.
- Is physiotherapy covered by the Ontario Health Insurance Plan (OHIP) in ON?
- OHIP generally does NOT cover physiotherapy services in private outpatient clinics for most of the population. Publicly funded physiotherapy is available in specific situations (e.g., post-hospitalization for certain conditions, for children/youth, seniors, or through Community Physiotherapy Clinics/Family Health Teams), but eligibility criteria are strict and there may be waitlists. Always check your private/extended health insurance plans, as many offer significant physiotherapy coverage for services in private clinics.
- What types of conditions do Physiotherapists at Kinatex Richmond Hill treat?
- Our Physiotherapists treat a wide range of musculoskeletal conditions. This includes, but is not limited to, issues like back and neck pain, joint problems (such as arthritis or post-surgical recovery), and sports injuries. We also have therapists with specialized skills in areas like Orthopedic and Musculoskeletal Physiotherapy. Our treatments often involve manual therapy, exercise prescription, and patient education to help you achieve your functional goals.
- Do I need a doctor's referral to see a Physiotherapist in ON?
- Patients in ON can typically see a Physiotherapist directly without a physician's referral. However, some private/extended health insurance plans require a referral for reimbursement. Check your insurance policy before your first appointment.
- Is physiotherapy treatment supposed to be painful?
- While some physiotherapy techniques might feel uncomfortable or cause a temporary increase in soreness, it should not be excessively or intolerably painful. Your Physiotherapist will discuss what sensations you might expect and will adjust the intensity to ensure you are comfortable.
Kinatex Richmond Hill
1036 Yonge Street, Unit 104
Richmond Hill, ON, L4C 3B8
Phone: (905) 237-8439
Hayley Ng is regulated by the Regulated Health Professions Act, 1991 and Physiotherapy Act, 1991 in ON and is a registered member of The College of Physiotherapists of Ontario.
Registration Number: XXX38
Verify registration with The College of Physiotherapists of Ontario: https://portal.collegept.org/en-US/public-register/display-member-contact/?id=728372e7-9d1f-ec11-b6e6-0022486d8531
Always consult with your primary healthcare provider before starting any new treatment program.