Karen-Lee Masse

Karen-Lee Masse provides skilled physiotherapist care for a variety of health concerns, including but not limited to:

Post Surgical

• Post-Spinal Surgery Rehabilitation (e.g., Discectomy, Laminectomy, Fusion - with surgeon clearance): Gentle and progressive physiotherapy rehabilitation following spinal surgery (e.g., for disc herniation, spinal stenosis, or spinal fusion), initiated once cleared by your surgeon, to improve mobility, core strength, posture, reduce pain, and safely return to daily activities.
• Post-ACL or Other Knee Ligament Reconstruction Rehabilitation: Guiding your rehabilitation journey after ACL or other ligament surgery, from early post-operative care to advanced sport-specific training and return-to-play testing.

Back Neck Pain

• Herniated Disc / Sciatica / Radiculopathy: Sharp, shooting, electric-like, or burning pain that travels along the path of a nerve due to issues with intervertebral discs or other spinal structures.
• Spinal Stenosis Symptoms: Symptoms like 'neurogenic claudication' – leg pain, cramping, or heaviness with walking or prolonged standing that typically eases with rest or bending forward (flexion).
• Postural Back/Neck Pain: Muscular pain, trigger points, and tension headaches resulting from habitual poor posture, which can be addressed with postural re-education, exercises, and ergonomic advice.

This list offers examples of conditions commonly addressed. Diagnosis for physiotherapist is based on individual assessment, so if your specific concern isn't listed, please contact the clinic. Lee can assess your needs.

• Strength & Conditioning for Rehabilitation and Performance: Targeted exercises using resistance (such as bodyweight, resistance bands, free weights, or gym equipment) to build muscle strength, power, and endurance, tailored to your specific rehabilitation needs or performance goals.
• Stretching & Flexibility Programs: Personalized programs incorporating various stretching techniques (e.g., static, dynamic, PNF) to alleviate stiffness, increase tissue extensibility, and promote better posture.
• Muscle Energy Techniques (MET): A form of manual therapy that actively involves you in your treatment, utilizing your body's muscular effort to achieve specific therapeutic effects on restricted joints and shortened soft tissues.
• Manual Therapy (Joint Mobilization & Manipulation): Hands-on physiotherapy focused on mobilizing restricted joints and soft tissues to promote healing, restore normal biomechanics, and alleviate pain.
• Neural Mobilization Techniques (Nerve Gliding): Gentle, specific movements and mobilizations designed to address nerve-related pain (like sciatica or carpal tunnel symptoms), tingling, numbness, or restrictions by improving the nerve's ability to glide freely and reducing irritation.
• Personalized Therapeutic Exercise Prescription: Evidence-based exercise programs designed by your physiotherapist, including instruction and progression, to optimize your recovery and enhance your physical well-being.

Note: This list highlights some key services. For a full list of therapies offered by Lee, or to discuss your specific needs, please contact the clinic.

All services are provided in accordance with the scope of practice for Physiotherapists in ON and the standards set by The College of Physiotherapists of Ontario.

At Mobility & More, physiotherapy is focused on helping individuals like you achieve significant improvements in health and daily activities. Lee frequently helps patients work towards goals such as:

• Many find that my infant having a tilted head or a flat spot on their head (torticollis/plagiocephaly) significantly impacts their ability to attending their favorite yoga and pilates classes without limitation. Lee helps patients target building the necessary muscle support for their joints, reducing the risk of re-injury with physiotherapy, making a return to these activities possible.
• Don't let recovering my strength and mobility after a knee or hip replacement surgery dictate what you can and cannot do. Lee offers physiotherapy solutions aimed at getting back their independence with daily activities and personal care, helping you reclaim painting or drawing for longer stretches without neck or shoulder ache and enjoy a more functional life.
• Physiotherapy with Lee can be a transformative turning point for those affected by that persistent ache in my lower back that just won't quit. The shared goal is achieving improved balance and coordination, leading to safer and more confident mobility in seniors, paving the way for you to enjoy doing household chores like vacuuming, mopping, or laundry without pain and a more active, vibrant life.
• The path to recovery from that 'pins and needles' feeling that won't go away and achieving feeling equipped with effective self-management strategies and exercises for peacefully paddling their kayak or canoe on the lake for hours often starts with expert guidance. Lee, a skilled physiotherapist, provides just that.

Your personalized physiotherapy plan, developed with Lee, will be designed to help you reach your specific functional and wellness objectives.

Lee practices at Mobility & More, situated in the Observatory, Harding neighborhood of Richmond Hill. The clinic is conveniently located near Hillcrest Mall and is accessible via York Region Transit (YRT) / Viva. Please inquire regarding specific accessibility needs for our clinic. Street parking and nearby paid lots offer convenient options for visitors.

I have private health insurance. How does that work with physiotherapy payments?

Many private health insurance plans offer full or partial coverage for registered physiotherapy services. We recommend you contact your insurance provider directly before your first appointment to understand the specifics of your plan. Key things to check are: your annual maximum for physiotherapy, any per-visit limits or co-payments, whether a doctor's referral is required for reimbursement, and if your plan allows for direct billing by the clinic. If Mobility & More offers direct billing and your plan allows it, we can often bill your insurer directly for the covered portion. You would then be responsible for any co-payment or remaining balance not covered by your plan at the time of service. Please bring your insurance card and all necessary policy details to your first appointment. If direct billing is not possible, we will provide you with an official receipt that you can submit to your insurer.

What is physiotherapy and how can it help me?

Essentially, physiotherapy helps you get moving and stay moving effectively and comfortably. Whether you're dealing with an acute injury, chronic pain, post-surgical recovery, or a condition affecting your physical abilities, your Physiotherapist will work with you. They'll use their expertise in body mechanics, rehabilitation, and pain management to create a personalized treatment plan involving exercises, hands-on techniques, and practical advice to help you achieve your functional goals and live a more active, fulfilling life.

Do I need a doctor's referral to see a Physiotherapist in ON?

Patients in Ontario can typically see a Physiotherapist directly without a physician's referral (this is known as direct access). However, some private/extended health insurance plans *do* require a doctor's referral for reimbursement of physiotherapy services. We strongly advise you to check the specific requirements of your individual insurance policy before your first appointment.

Does Mobility & More offer direct billing to private insurance companies?

Please contact the clinic directly to inquire about their direct billing capabilities with various insurance providers. It is advisable to bring your insurance card and policy details to your appointment and confirm your specific coverage with your insurance provider beforehand.

How long do physiotherapy appointments typically last?

Initial assessment appointments are generally longer to allow for a thorough evaluation and discussion, typically lasting between 45 to 60 minutes. Subsequent follow-up treatment sessions are usually shorter, often ranging from 30 to 45 minutes. However, the duration can vary depending on your specific needs, the complexity of your condition, the type of treatment being provided, and the treatment plan designed by your Physiotherapist.

What should I do if my condition seems to worsen after a physiotherapy session?

It's not uncommon to experience some temporary soreness or a mild increase in symptoms after certain physiotherapy treatments, especially in the initial stages or if you're starting new exercises. This usually subsides within 24-48 hours. However, if you experience a significant or sharp increase in pain, new or worsening neurological symptoms (like numbness, tingling, or weakness), or if your soreness lasts longer than expected, it's important to contact Mobility & More or your physician directly. They can provide advice, adjust your treatment plan if necessary, or determine if you need to be reassessed.

Is physiotherapy covered by the Ontario Health Insurance Plan (OHIP) in ON?

OHIP generally does NOT cover physiotherapy services in private outpatient clinics for most of the population. Publicly funded physiotherapy is available in specific situations (e.g., post-hospitalization for certain conditions, for children/youth, seniors, or through Community Physiotherapy Clinics/Family Health Teams), but eligibility criteria are strict and there may be waitlists. We strongly advise checking your private insurance for private clinic coverage.

Is there anything specific I should bring to my first physiotherapy appointment?

For your first visit, please bring your provincial health card (e.g., Ontario Health Insurance Plan (OHIP) card, if applicable for any publicly funded programs or simply for identification), any relevant medical information such as a doctor's referral note (if you have one), reports from recent imaging (like X-rays, MRI, or ultrasound scans), and a list of your current medications. Also, if you plan to use private health insurance, bring your insurance card or policy details. Finally, wear or bring comfortable clothing suitable for assessment and movement.

Mobility & More
100 Falling River Dr.
Richmond Hill, ON, L4S 2M8

Phone: (647) 385-4017

Karen-Lee Masse is regulated by the Regulated Health Professions Act, 1991 and Physiotherapy Act, 1991 in ON and is a registered member of The College of Physiotherapists of Ontario.

Registration Number: XXX98

Verify registration with The College of Physiotherapists of Ontario: https://portal.collegept.org/en-US/public-register/display-member-contact/?id=551c85d5-8902-e811-8134-480fcff4f671

Always consult with your primary healthcare provider before starting any new treatment program.